Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ilene Kikuchi

White Center,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Food Delivery Driver

DoorDash
11.2021 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.

Barista

Starbucks, Barista
11.2018 - 06.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

High School Diploma -

Truman High School
Federal Way, WA
06.2021

Skills

  • Valid Driver's License
  • Business Transactions
  • Smartphone Use
  • Time Management
  • Customer Communication
  • Flexible Schedule
  • Quick Learner
  • Food Running
  • Table Setting
  • Guest Engagement

Languages

English
Native or Bilingual
Japanese
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Food Delivery Driver

DoorDash
11.2021 - Current

Barista

Starbucks, Barista
11.2018 - 06.2023

High School Diploma -

Truman High School

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Ilene Kikuchi