Iliana Cuen
Delano,CA
Summary
Dynamic Sales Associate with proven success at Five Below, excelling in customer service and teamwork. Enhanced store appearance through effective visual merchandising, driving sales growth. Skilled in inventory control and problem-solving, consistently delivering exceptional experiences that foster customer loyalty and repeat business. Reliable and goal-oriented, committed to achieving team objectives.
Overview
1
1
Certification
Work History
Sales Associate
Five Below
11.2024 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
Education
No Degree - Business Management
Bakersfield College
Bakersfield, CA06-2026
High School Diploma -
Robert F Kennedy High School
Delano, CA06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Flexible schedule
- Stocking and receiving
- Store opening and closing
- Inventory tracking
- Inventory control
Certification
Employee of the month
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Five Below
11.2024 - Current
No Degree - Business Management
Bakersfield College
High School Diploma -
Robert F Kennedy High School
Similar Profiles
Lashawn SmithLashawn Smith
Sales Associate at Five BelowSales Associate at Five Below
Frecardo AshleyFrecardo Ashley
Store Manager at Five BelowStore Manager at Five Below
Jessica GreenJessica Green
Customer Experience Manager at Five BelowCustomer Experience Manager at Five Below