Iliana Gonzalez

Facilitated communication by sending messages to doctors.

Executed successful transitions between departments to support organizational objectives.

Managed patient appointment scheduling to optimize clinic workflow.

• Communicated effectively with team members in urgent situations, assisting with patient care and ensuring smooth collaboration.
• Responded quickly to emergencies, working with healthcare professionals in life-saving interventions.
• Provided compassionate communication to patients families about their loved ones care and condition.

• Assisted with personal care, promoting hygiene, grooming, and self-care.
• Provided mobility support, including safe transfers and guided exercises.
• Managed multiple tasks and schedules, ensuring timely care and adaptability to patient needs.

• Processed cash, credit, and electronic payments accurately and efficiently.
• Delivered excellent customer service by addressing inquiries and offering solutions.
• Resolved customer issues promptly, ensuring a positive experience and satisfaction.

• Handled store opening/closing duties, including cash reconciliation and securing the premises.
• Stocked supplies, prepared food, and maintained a clean, organized workspace for smooth operations.