Iliana Manhart
El Paso,Tx
Summary
Dynamic and results-driven professional with over six years of experience in customer service, specializing in healthcare environments. Proven ability to adapt swiftly to new challenges while fostering collaborative relationships with colleagues and clients. Expertise in managing high-pressure situations in fast-paced settings, complemented by bilingual proficiency in Spanish and English. Equipped with certifications in CPR, OSHA, HIPAA, and CCMA, along with a solid understanding of medical terminology and clinical protocols, ensuring seamless patient assistance and efficient office operations.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Wellmed
El Paso, Tx
04.2024 - Current
- Triaging, rooming patients, obtaining medical histories and chief complaint
- Performing EKGs, injections, venipunctures, specimen collection per provider orders.
- Assist providers with examinations, procedures, and chronic disease management
- Managing medication reconciliation, refills, and prior authorization
- Documenting patient care accurately in EMR
- Educating patients on medications, treatment plans, and follow-up care
- Performing Quality control and rapid testing patient for SARS, Flu, and Strep
- Faxing referrals along with scheduling patient with specialists
- Scheduling patients for imaging and/or other studies ordered
- Requesting patient records or imaging results
- Ordering diabetic supplies
- Tracking certain clinical metrics
- Maintain compliance with HIPAA, infection control, and safety standers
- Supporting high volume clinic workflow while delivering compassionate care
Medical Assistant
Southwest Brain and Spine
El Paso, Tx
12.2023 - 03.2024
- Answering phone calls
- Forwarding faxes
- Creating new patient charts
- Scheduling patient appointments
- Scribing patients’ appointments
- Billing and Coding patients visits.
- Scheduling injections and/or surgeries
- Sending SAR/RFS for veterans
- Pulling up CTs, MRIs, VMAs, VNGs, EMGs, EEGs, QEEGs, and surgical reports
- Ording physical therapy and other orders mentioned above.
- Ordering and refilling prescribed medications.
- Faxing and requesting medical records
Medical Assistant (Externship)
Southwest Brain and Spine
El Paso, Tx
11.2023 - 12.2023
- Scribing previous patients visits
- Billing and coding
- Drawing blood
- Triaging patients
Medical Scribe
Proscribe
El Paso, Tx
02.2023 - 11.2023
- Document discussions between doctor and patient.
- Use EHR system.
- Move assessment and document treatments.
- Document ROS and Physician Examination
- Order Labs, x-rays, MRI, Ultrasound
- Put in referrals to specialists, home health, and social workers.
- Refill, continue, stop, and start medication.
- Document follow up appointment.
- Read and document hospital discharge.
Amazon Associate
Amazon
El Paso, Tx
11.2021 - 01.2023
- Stow merchandise
- Cross trained in “decant” opening boxes of merchandise from distributor and registering in system.
- Problem Solver fixing items to be able to be stowed and sold online.
- Ambassador training new employees
Education
Certified Clinical Medical Assistant Certificate -
Pima Medical Institute
El Paso, Tx01.2024
High School Diploma - undefined
Montwood High School
El Paso, Tx01.2013
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
EMR / EHR
Direct patient care
Clinical documentation
Reliable team player
Immunization administration
Phlebotomy techniques
Patient assessments
Medical supply inventory
Languages
Spanish
Limited Working
English
Professional Working
Timeline
Medical Assistant
Wellmed
04.2024 - Current
Medical Assistant
Southwest Brain and Spine
12.2023 - 03.2024
Medical Assistant (Externship)
Southwest Brain and Spine
11.2023 - 12.2023
Medical Scribe
Proscribe
02.2023 - 11.2023
Amazon Associate
Amazon
11.2021 - 01.2023
High School Diploma - undefined
Montwood High School
Certified Clinical Medical Assistant Certificate -
Pima Medical Institute