Iliana A Leonardo
Summary
Good management of interpersonal relationships. Ability to develop functions as a physiotherapist, with the aim of seeking health and improving the conditions of each person, as well as objectivity in decision-making.
Hardworking and passionate job seeker with strong organizational and sales skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Sales Floor Manager
Fleet Feet
08.2021 - Current
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Established performance goals for employees, provided feedback on methods for reaching those milestones and motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Assisted & resolved customer issues professionally, restoring satisfaction and securing repeat business.
- Organized staff schedules, recruited, hired and trained team.
Child Care
Self-employed
08.2013 - 08.2021
- Provided recreational activities, early childhood stimulating experiences, academic advice and tutoring, infant and toddler personal care.
- Managed daily routines efficiently and increased parent satisfaction with child care services through timely communication and addressing concerns promptly.
Physical Therapist
self employed
06.2018 - 09.2019
- Administered ultrasound, electrical stimulation, myofascial release and localized massage, Structured therapy sessions based on patient progress and limitations
Physical Therapist
Club Santos Laguna
08.2017 - 04.2018
- Physiotherapy/rehabilitation to injured athletes, Treated sports-related injuries during games and training sessions, Provided stretcher service to injured athletes, Provided cognitive-motor work to improve athletes 'concentration, Work on skill set requirements (field, gym), Facilitated strength training to women athletes during rotation in doctor's office.
Daycare Assistant
Daycare "Angelitos"
08.2013 - 12.2015
- Helped prepare school-age children for kindergarten by introducing basic concepts such as alphabet, numbers, colors and shapes, Documented daily activities, attendance and other information for every child to update facility records and for parental review
Education
BACHELOR OF SCIENCE - PHYSICAL THERAPY -
Universidad La Salle Laguna
Gomez Palacio, Durango06.2018
HIGH SCHOOL DIPLOMA -
Instituto Frances de la Laguna
Gomez Palacio, Durango06.2012
Skills
- Knowledge of medical terminology
- Empathy, compassion, patience
- Time management
- Retail Staff Management
- Sales Strategies
- Teamwork and Collaboration
- Customer Service
- Active listening
- Problem Solving
- Motivated to learn and improve
Employment objective
Aspire to continue applying knowledge and skills learned either as a team leader, customer service, sales, physical therapy (health), and/ or with kids, and excited to learn new stuff who can keep me motivated to grow and develop new challenges and skills.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Sales Floor Manager
Fleet Feet
08.2021 - Current
Physical Therapist
self employed
06.2018 - 09.2019
Physical Therapist
Club Santos Laguna
08.2017 - 04.2018
Daycare Assistant
Daycare "Angelitos"
08.2013 - 12.2015
Child Care
Self-employed
08.2013 - 08.2021
BACHELOR OF SCIENCE - PHYSICAL THERAPY -
Universidad La Salle Laguna
HIGH SCHOOL DIPLOMA -
Instituto Frances de la Laguna
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