Ilias Ahmed
Lorton,VA
Summary
Proficient, dedicated worker known for exceptional customer service and relationship-building. Experienced in training staff and managing inquiries effectively, ready to contribute to organizational success and enhance client satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Golds Gym
Lorton
10.2024 - Current
- Greeted members and guests, ensuring a welcoming atmosphere at the fitness center.
- Managed front desk operations, including check-ins and membership inquiries efficiently.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Trained newly hired employees on front desk procedures and business operations.
Education
High School Diploma -
Hayfield Secondary School
Alexandria, VA06-2025
Skills
- Customer service
- Front desk operations
- Administrative skills
- Problem resolution
- Relationship building
- Effective communication
Timeline
Front Desk Associate
Golds Gym
10.2024 - Current
High School Diploma -
Hayfield Secondary School