Ilius M. Ballenilla
TD Bank
Palm Coast,FL
2
Languages
1
Certification
6
years of professional experience
Professional banker with years of experience in financial services, and building business relationships. Strong focus on team collaboration and achieving results, adjsuting to changing needs. Skilled in client consultations, transaction processing, and compliance with financial regulations. Reliable, results-driven, and equipped with solid background in banking operations and customer service.
Work History
Associate Banker
- Opened deposit accounts and guided customers through product options based on financial needs.
- Educated customers on online banking and mobile banking applications.
- Identified referral opportunities for lending, credit, and wealth solutions through customer conversations.
- Resolved routine account inquiries and delivered prompt, professional service at branch level.
- Processed teller transactions accurately while maintaining compliance with banking policies and procedures.
- Maintained friendly and professional customer interactions.
Homecare aide
2 Years 5 Months- Coordinated complex insurance claims, medical billing authorizations, and state program documentation with strict accuracy.
- Managed daily household logistics, financial budgets, and medical scheduling for a dependent family member.
- Performed general administrative tasks such as filing paperwork, ordering supplies and updating calendars.
Associate Banker
1 Year 10 Months- Processed teller transactions, opened new checking and savings accounts, maintained existing accounts, assisted clients with fraud concerns, built relationships, and educated clients on products to enhance customer experience and satisfaction, collaborated with management to drive community engagement
- Contributed to branch success by helping achieve individual and team objectives
- Directed customers to appropriate specialists for tailored support
Bank Teller
1 Year 3 Months- Processed hundreds of teller transactions daily, including withdrawals, deposits, bank checks, money orders, and credit card payments, collaborated with superiors to fund new accounts, and reported on personal growth to branch managers.
- Supported management during bank opening and closing processes.
Education
Medical Interpreting
High School diploma
Skills
Money handling
Bilingual in English and Spanish
Cultural communication
Relationship building
Financial literacy
Adaptability
Time management
Emotional intelligence
Certification
New York State Driver's License, 09/01/18, Present, OSHA 30, Certified in communication with others in the workplace
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Titles and licenses
- Title: Banking Professional
- Driving License: New York State Driver’s license
Timeline
Associate Banker
TD Bank
10.2026 - CurrentRead More
Homecare aide
Public Partnerships LLC
05.2024 - 10.2026Read More
Associate Banker
TD BANK
06.2022 - 04.2024Read More
Bank Teller
TD BANK
03.2021 - 06.2022Read More
Hunter College
Medical Interpreting
Read More
High School For Environmental Studies
High School diploma
Read More