STACEY HUDSON
Banker
Mayfield Heights,USA
Summary
Results-oriented banking professional with a track record of delivering exceptional customer service and resolving inquiries efficiently. Skilled in problem-solving and maintaining confidentiality while handling sensitive customer information. Experienced in cash handling, balancing teller drawers, and verifying cash amounts. Strong verbal and written communication skills, with a proven ability to educate clients on banking products and services.
Overview
8
8
years of professional experience
Work History
Associate Banker
J.P. Morgan Chase
Beachwood, OHIO
10.2023 - 04.2025
- Utilized strong problem-solving skills to resolve customer inquiries efficiently and effectively
- Maintained high level of confidentiality when handling sensitive customer information
- Performed daily tasks such as balancing the teller drawer, verifying cash amounts, and reconciling discrepancies
- Provided customer service and support for banking products and services, including deposits, withdrawals, transfers, loans, and account maintenance
Cranial Prosthesis Specialist
Hair Goals Medical
Cleveland , Ohio
06.2025 - Current
- Maintained database systems to track and analyze operational data.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Followed all company policies and procedures to deliver quality work.
Bank Associate
Keybank
Cleveland, OHIO
05.2022 - 08.2023
- Utilized strong problem-solving skills to resolve customer inquiries efficiently and effectively
- Resolved problems and discrepancies concerning customers' accounts
- Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips
- Balanced currency, coin, and checks in cash drawers at ends of shifts
Universal Banker
Pnc bank
Euclid, OHIO
04.2018 - 06.2020
- Utilized strong problem-solving skills to resolve customer inquiries efficiently and effectively
- Maintained high level of confidentiality when handling sensitive customer information
- Assisted customers with routine inquiries regarding account balances and account information
- Answered telephones to assist customers with questions and inquiries
- Conducted account reviews for customers to ensure their financial needs were met through appropriate products or services offered by the bank
- Assisted customers in opening new accounts and provided detailed information on available banking services
- Monitored bank vaults to verify correct cash balances
- Promoted bank products and services to consistently meet cross-selling goals
Education
High School Diploma -
Euclid High School
Euclid, OHIOSkills
- Sales proficiency
- Portfolio management
- Financial planning
- Loan processing
- Banking regulations
- Customer service
- Money transfers
- Money handling
- Cash handling
- Verbal and written communication
- Cash management
- Account closing process
- Educating clients
- Consumer banking
Timeline
Cranial Prosthesis Specialist
Hair Goals Medical
06.2025 - Current
Associate Banker
J.P. Morgan Chase
10.2023 - 04.2025
Bank Associate
Keybank
05.2022 - 08.2023
Universal Banker
Pnc bank
04.2018 - 06.2020
High School Diploma -
Euclid High School