ILKER PALUT
BROOKLYN,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Focused on giving customers positive experiences every visit. Skilled at helping new employees serve customer needs to build loyalty and earn repeat business.
Overview
8
8
years of professional experience
Work History
Barista
Butler
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Used POS system to accurately enter orders and process payments.
Barista and Barista Trainer
Masal Plus Restaurant
09.2021 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Mendel's Chocolatier
06.2017 - 08.2021
- First step into the coffee world
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
BBA - Public Finance
UNIVERSITY OF MARMARA
ISTANBUL06-2020
Skills
- Espresso machine operation
- Opening and closing duties
- Coffee expertise
- Speedy and efficient
- Latte art
- Cleaning and sanitizing
- Coffee and tea preparation
Languages
English
Full Professional
Turkish
Native or Bilingual
Interests
- Cooking
- Playing Sports
- Gym Workouts
Timeline
Barista
Butler
06.2024 - Current
Barista and Barista Trainer
Masal Plus Restaurant
09.2021 - 06.2024
Barista
Mendel's Chocolatier
06.2017 - 08.2021
BBA - Public Finance
UNIVERSITY OF MARMARA
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