Ilona "Buffy" Kiss
Jefferson City,MO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Patient Service Representative
MU Capital Region
Jefferson City, MO
03.2026 - Current
- Greeted patients and provided assistance with registration procedures.
- Collected and verified patient information for accuracy and completeness.
Supervisor
State of Missouri
Jefferson City, Missouri
05.2018 - 03.2026
- Supervised daily operations for state programs and services.
- Coordinated staff schedules and assigned tasks efficiently.
- Trained new employees on policies and procedures.
- Monitored compliance with state regulations and guidelines.
Public Data Health Technician
Department Of Health And Senior Services
Jefferson City, Missouri
03.2016 - 05.2018
- Keyed in birth and death certificates, marriage and divorce
- Reports for abortions
- Paternity affidavits.
Information Support Coordinator
Department Of Health And Senior Services
Jefferson City, MO
09.2015 - 03.2016
Office Manager
Lawrence Dental Services
Jefferson City, Missouri
05.2005 - 01.2015
- Managed daily office operations and coordinated patient scheduling effectively.
- Trained and supported staff in office procedures and customer service skills.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
CDAEF - Dental Assistant
NIchols Career Center
Jefferson City05-2005
Timeline
Patient Service Representative
MU Capital Region
03.2026 - Current
Supervisor
State of Missouri
05.2018 - 03.2026
Public Data Health Technician
Department Of Health And Senior Services
03.2016 - 05.2018
Information Support Coordinator
Department Of Health And Senior Services
09.2015 - 03.2016
Office Manager
Lawrence Dental Services
05.2005 - 01.2015
CDAEF - Dental Assistant
NIchols Career Center