Ily Doyl
Billings,MT
Summary
Proven Receptionist Administrator with a track record of enhancing office efficiency and client satisfaction at Trust Craft. Expert in organization and time management, adept at data entry and maintaining confidentiality. Excelled in streamlining office operations, improving customer relations, and supporting executive staff, demonstrating superior verbal communication and office administration skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Animal Clinic Of Billings
Billings
02.2022 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Receptionist Administrator
Trust Craft
Billings
06.2021 - 02.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04.2017
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Data inputting
- Office Administration
- File Management
Timeline
Receptionist
Animal Clinic Of Billings
02.2022 - 05.2024
Receptionist Administrator
Trust Craft
06.2021 - 02.2023
High School Diploma -
Penn Foster Career School