Ilya Pererva
Pacolet,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Food Courier
Ubereats
03.2021 - Current
- Greeted customers and provided outstanding customer service.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to customers according to order documentation.
Food Courier
Doordash
06.2020 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Greeted customers and provided outstanding customer service.
- Delivered correct food items to customers according to order documentation.
Auto Body Repair Technician
Armada Auto Group
01.2022 - 09.2022
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Removed body panels and stripped paint.
- Used tools to return individual pieces to correct shapes.
- Reassembled and replaced parts to complete body repairs.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
Residential Construction Laborer
AVM Home Improvement/Upward Builders LLC
04.2019 - 07.2020
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Expedited Delivery Driver
Nation's Transport
06.2015 - 04.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Production Line Operator
Lincoln Industries
08.2014 - 05.2015
- Minimized downtime by troubleshooting stoppages and breakdowns and calling for maintenance assistance.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Assisted quality assurance by inspecting items and removing defective parts.
Grocery Stocking
Walmart
05.2013 - 06.2014
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained clean and organized stockroom by auditing merchandise
- Answered queries and concerns and assisted customers with product selections.
Merchandise Logistics Associate
Express Employment
09.2012 - 02.2013
- Maximize efficiency by following effective and proper procedures for receiving all products entering the premises
- Verify actual goods by confirming itemized receipts of sale, and validate product integrity with company guidelines
- Authenticate and code invoices, maintain data entry log, and ensure all receiving processes are operating with ease and running smoothly
- Operated machinery including forklift and electric pallet jack to transport and store freight
Production Specialist
Advance Services (Kawasaki, Tri-con Industries)
07.2011 - 07.2012
- Ensured that minimal production losses were made through timely communication of anticipated issues to leads and/or supervisors
- Monitored and controlled strenuous processes while simultaneously ensuring that production activities are carried out in accordance with approved procedures.
- Delivered quality products with effective use of control procedures and good inspection skills.
- Inspected final products to assess compliance with quality standards and established tolerances.
Buffet Monitor
Valentino's
04.2010 - 06.2011
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Improved guest comfort and satisfaction through personalized service and support.
- Maintained clean buffet area and restocked with fresh dishes
Outbound Tele-sales Rep
Influent Inc
07.2007 - 03.2009
- Excelled in proposing valued insurance products to prospects and connecting with them on a personal level
- Created and established positive first impressions with customers while building significant worth to company value
- Surpassed sales goals/quotas on a consistent level
- Comfortably handled customer objections and validated customer concerns through thorough needs assessments and listening skills
Education
Southeast Community College
Lincoln, NEHigh School Diploma -
Lincoln High School
Lincoln, NE06.2010
Skills
- Able to handle difficult customer requests and complex transactions
- Able to easily build quick rapport and create long-term relationships
- Exceptional at problem solving and
- Creating solutions on the go
- Efficient at multi-tasking
- Strong verbal, writing, and phone communication skills
- Effective sales/negotiation skills
- Able to work in a fast paced environment with quotas and goals
- Experienced in Microsoft Office software
- Order Delivery Practices
- Tool Preparation
- Merchandise Sales
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Ukrainian
Professional Working
Timeline
Auto Body Repair Technician
Armada Auto Group
01.2022 - 09.2022
Food Courier
Ubereats
03.2021 - Current
Food Courier
Doordash
06.2020 - Current
Residential Construction Laborer
AVM Home Improvement/Upward Builders LLC
04.2019 - 07.2020
Expedited Delivery Driver
Nation's Transport
06.2015 - 04.2019
Production Line Operator
Lincoln Industries
08.2014 - 05.2015
Grocery Stocking
Walmart
05.2013 - 06.2014
Merchandise Logistics Associate
Express Employment
09.2012 - 02.2013
Production Specialist
Advance Services (Kawasaki, Tri-con Industries)
07.2011 - 07.2012
Buffet Monitor
Valentino's
04.2010 - 06.2011
Outbound Tele-sales Rep
Influent Inc
07.2007 - 03.2009
Southeast Community College
High School Diploma -
Lincoln High School
Similar Profiles
Chase KirkingburgChase Kirkingburg
UberEats Delivery Driver at UberEatsUberEats Delivery Driver at UberEats
SHALONDA SINGLETONSHALONDA SINGLETON
Independent Contractor at UberEatsIndependent Contractor at UberEats
Dwayne CrossDwayne Cross
Delivery Driver at UberEATSDelivery Driver at UberEATS
Hazel McDadeHazel McDade
Delivery Driver at UberEATSDelivery Driver at UberEATS
Donovan MurrayDonovan Murray
Landscaping Crew Member at Creek Golf ClubLandscaping Crew Member at Creek Golf Club