ILYAS BAROUDI
Rock Island,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Account Manager
Lumina
05.2024 - 08.2024
- Led customer acquisition campaigns for T-Mobile services, conducting targeted outreach to small businesses through compelling sales presentations and product demonstrations
- Performed comprehensive market research to identify prime locations, analyze competitor strategies, and tailor product recommendations to meet specific business requirements
- Developed and utilized in-depth product knowledge to effectively address client inquiries, overcome objections, and consistently meet or exceed individual sales targets
- Honed critical thinking and communication skills through daily interactions with diverse business owners, adapting sales approaches based on market trends and customer needs assessments
Inventory & Logistics Assistant
New Metal Morocco
06.2021 - 09.2021
- Managed shipping and receiving of wholesale consumer goods
- Tracked inventory stock levels and handled logistics for supply chain management
- Identified process improvements increasing warehouse efficiency by 15%
Cashier
Carrefour Market
02.2021 - 06.2021
- Provided friendly and prompt customer service at checkout stations
- Balanced cash drawer with high accuracy in fast-paced environment
Intern
Moroccan Institute Of Cardiovascular Surgery
06.2019 - 09.2019
- Shadowed doctors and nurses to learn clinical workflows and technology systems
- Trained on taking patient vitals and documented details in medical records
- Assisted staff with preparing prescription orders
Education
Bachelor of Arts In Accounting And Business Intelligence -
Augustana College Rock Island
05.2026
Skills
- Microsoft Excel
- Problem Solving
- Report Writing
- Sales Development
- Client Relationship Management
- Trend forecasting
- Team Training
- Product Training
Volunteer Experience
- GWA Academy, 2020, Led a drive collecting 500$, 300 books and school supplies for academic and entertaining activities with the locals and students.
- GWA Academy, 2021, Organized a forest and beach clean-up, collected around 400 kg of trash with the participation of more than 100 people.
- GWA Academy, 2020, 2021, Offered math, physics and chemistry classes to MS students. 120 free classes offered.
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Professional Working
Spanish
Limited Working
Timeline
Account Manager
Lumina
05.2024 - 08.2024
Inventory & Logistics Assistant
New Metal Morocco
06.2021 - 09.2021
Cashier
Carrefour Market
02.2021 - 06.2021
Intern
Moroccan Institute Of Cardiovascular Surgery
06.2019 - 09.2019
Bachelor of Arts In Accounting And Business Intelligence -
Augustana College Rock Island
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