IMADE OWIE
Summary
Detail-oriented professional skilled in inventory control and loss prevention measures. Successfully collaborated with management to improve store security and train staff on effective policies, fostering a vigilant workplace culture.
Experienced with identifying potential security risks and implementing loss prevention strategies to mitigate them. Utilizes strong investigative skills to uncover incidents of theft and fraud. Knowledge of collaborating with teams to enhance store safety and reduce losses effectively.
Overview
9
9
years of professional experience
Work History
Loss Prevention Specialist
Dollar General Store
Charlotte, NC
09.2021 - 12.2026
- Collaborated with management to develop and execute loss prevention strategies.
- Trained staff on loss prevention policies and procedures to enhance team awareness.
- Analyzed incident reports to identify patterns and recommend actionable solutions.
- Led investigations into theft incidents, documenting findings for management review.
- Enhanced security protocols through continuous assessment of store layout and monitoring systems.
- Mentored junior staff in loss prevention tactics, fostering a culture of accountability.
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
- Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
- Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
- Trained and mentored engineers in MFL studies, loss investigation and reporting techniques.
- Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
- Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
- Enhanced store security through regular surveillance and monitoring activities.
- Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
- Maintained detailed records of all loss prevention activities, ensuring accuracy and timely reporting to management.
- Developed and presented training programs for clients and departments within company.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Provided loss control reporting for prospects and clients.
- Contributed to a positive company image by representing the organization professionally and consistently enforcing loss prevention policies in a respectful manner.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Developed and launched a loss-prevention program.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Established positive working relationships with local law enforcement agencies for efficient collaboration during investigations.
- Coached and counseled new engineers in client risk management and internal underwriting issues.
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
- Leveraged data analysis tools to identify patterns in theft occurrences, informing proactive measures against repeat offenders or organized retail crime groups.
- Completed loss control surveys for underwriting information and evaluation.
- Educated employees on proper cash handling procedures, reducing instances of cash register shortages or overages.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Mentored and counseled new engineers in client risk management and internal underwriting issues. [Task].
- Spearheaded the implementation of new technology systems for enhanced surveillance capabilities within the store environment.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Built solid client base by identifying company resources, determining client risk factors and delivering risk management solutions.
- Decreased instances of theft by implementing comprehensive loss prevention strategies.
- Provided excellent customer service while maintaining vigilance for potential theft or suspicious behavior.
- Conducted undercover operations when necessary, successfully identifying and addressing internal theft concerns within teams or among individuals employees.
- Created and maintained records of security incidents and investigations.
- Reviewed and updated store security policies and procedures.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Monitored store surveillance cameras to detect suspicious behavior.
- Worked closely with law enforcement in investigating and solving theft and fraud cases.
- Monitored paperwork procedures to prevent error-related losses.
- Installed and maintained covert security equipment.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Performed thorough cash audits and deposit investigations.
- Collaborated with law enforcement to report crime and suspicious activity.
Material Handler
Amazon
Charlotte, NC
02.2019 - 08.2021
- Maintained cleanliness and organization of work areas to comply with safety protocols.
- Collaborated with team members to ensure timely order fulfillment and shipping accuracy.
- Trained new hires on safe material handling procedures and operational best practices.
- Implemented process improvements that enhanced workflow efficiency within the warehouse environment.
- Monitored equipment performance, reporting issues promptly to minimize downtime.
- Conducted daily inspections of warehouse operations to ensure compliance with safety regulations.
Forklift Operator
Wilbert Plastics
New York, NY
06.2018 - 01.2019
- Loaded and unloaded shipments efficiently, contributing to streamlined logistics operations.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize workflow and reduce downtime.
- Implemented best practices for material handling, enhancing workplace safety standards.
- Assisted in training new staff on forklift operation and safety protocols.
Education
Associate of Arts - Arts And Entertainment Management
Central Piedmont Community College
Charlotte, NC03-2020
High School Diploma -
Central Piedmont Community College
Charlotte, NC03-2018
Skills
- CCTV monitoring
- Loss prevention strategies
- Physical security
- Store audits
- Inventory control
- Security measures
- Teamwork
- Problem-solving
Languages
English
Full Professional
Timeline
Loss Prevention Specialist
Dollar General Store
09.2021 - 12.2026
Material Handler
Amazon
02.2019 - 08.2021
Forklift Operator
Wilbert Plastics
06.2018 - 01.2019
Associate of Arts - Arts And Entertainment Management
Central Piedmont Community College
High School Diploma -
Central Piedmont Community College