To utilize my customer service skills, medical administration, computer proficiency and to apply my leadership skills in a team focused on the needs of individuals.
Overview
3
3
years of professional experience
Work History
Medical Assistant
The Heart House
Sewell, NJ
07.2023 - Current
Received Inbound calls and made Outbound calls
Applied EKG, Vital Signs, Coding and Billing
Assisted patients with inquiries and requests in a timely manner.
Answered patients calls promptly and professionally.
Responded to patients emails in a courteous and efficient manner.
Refilled patients' medications.
Worked on Prior Authorizations for patients' medications.
Utilized Epic, Authenticator and Imprivata ID for patients records.
Monitored patients' blood pressure and heart rates before, during and after procedures.
Provided excellent customer service by effectively communicating with patients, families and staff, inside and outside facilities.
Co-Teacher
Freedom Prep Charter School
Camden, NJ
09.2021 - 06.2023
Worked alongside teachers to assist children with school work and graded homework. Monitored student performance, Supervised school or student activities. Collaborated with other teaching professionals to develop educational programs.