Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iman Waizzada

Livermore,CA

Summary

Reliable and upbeat member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

7
7
years of professional experience

Work History

Beauty Advisor

Sephora Inside Kohls
07.2023 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.

Associate

Kohls
06.2021 - 07.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Crew Member

Ny Pizza And Pasta
03.2017 - 11.2020
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Enhanced team productivity by maintaining a clean and organized work environment.
  • Expedited orders with accuracy, resulting in reduced wait times for customers.
  • Contributed to sales growth by upselling menu items and promoting limited-time offerings.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.

Education

No Degree - Biology

Las Positas College
Livermore, CA
10.2024

Skills

  • Paperwork management
  • Payment Processing
  • Cosmetics and Facial Care Services
  • Products knowledge
  • Inventory Control
  • Customer Service

Languages

Persian
Professional Working
Spanish
Limited Working

Timeline

Beauty Advisor

Sephora Inside Kohls
07.2023 - Current

Associate

Kohls
06.2021 - 07.2023

Crew Member

Ny Pizza And Pasta
03.2017 - 11.2020

No Degree - Biology

Las Positas College

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Iman Waizzada