Imani Carolina
New Rochelle,NY
Summary
To obtain a position within a company where my skills, talents and abilities can be utilized to help meet the objectives of the management.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in [Desired Position] role.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Urgent Care
07.2024 - 08.2025
- Measuring a client's basic vitals such as a pulse or temperature.
- Administered patient assessments, documenting vital signs and medical histories accurately.
- Assisted in minor procedures, maintaining sterile environments to support infection control protocols.
- Managed electronic health records, ensuring data integrity and confidentiality compliance.
- Implemented inventory management systems for medical supplies, reducing waste and improving availability.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Sales Associate
H & M
01.2024 - 06.2024
- Assisted with visual merchandising, creating appealing displays that attracted customer attention.
- Trained new associates on store policies and procedures, fostering a knowledgeable team environment.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Resolved customer inquiries and complaints promptly, maintaining positive brand reputation and customer satisfaction.
Sales Associate
Marshalls Department Store
06.2023 - 11.2023
- Monitored sales trends, providing feedback to management for inventory adjustments and promotional strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to achieve daily sales targets, contributing to overall store performance goals.
Waitress
Sugar Hill Cafe
02.2022 - 09.2022
- Recommended menu items and upsold specials to enhance guest satisfaction and increase sales.
- Managed multiple tables efficiently during peak hours, maintaining high standards of service.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Handled cash transactions accurately, balancing cash register at end of shifts.
- Resolved customer complaints swiftly, enhancing overall customer retention and loyalty.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
Education
Certificate -
Allen School of Health Sciences
NY06-2022
High School Diploma -
Voyages South High School
Queens, NY06.2018
Skills
- Customer Service
- Complex Problem-solving
- Trustworthy companion
- Adaptable
- Vital sign monitoring
- EMR / EHR
Honor Roll
95% Overall Grade Average
Timeline
Medical Assistant
Urgent Care
07.2024 - 08.2025
Sales Associate
H & M
01.2024 - 06.2024
Sales Associate
Marshalls Department Store
06.2023 - 11.2023
Waitress
Sugar Hill Cafe
02.2022 - 09.2022
Certificate -
Allen School of Health Sciences
High School Diploma -
Voyages South High School