Imani Fuller
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
8
8
years of professional experience
Work History
CLERK
United States Postal Service, USPS
11.2018 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed incoming and outgoing mail and packages according to established procedures.
Patient Support Specialist
ConnectiveRx
02.2016 - 06.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
- Collaborated with other medical staff to achieve high level of patient safety and care.
- Checked patient vital signs, weight and pain levels for documentation purposes.
- Checked patient rooms for adequate linens and supplies and restocked as necessary.
Sales Associate
Marshalls & HomeGoods
08.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Criminalistics And Criminal Science
Berkeley College
Little Falls, NJ05.2019
Skills
- Correspondence Writing
- Spreadsheet Development
- Bookkeeping
- Database Entry
- Mail Sorting
- Mail Processing
- Sales Expertise
- Telephone Etiquette
Timeline
CLERK
United States Postal Service, USPS
11.2018 - Current
Patient Support Specialist
ConnectiveRx
02.2016 - 06.2018
Sales Associate
Marshalls & HomeGoods
08.2015 - 01.2016
No Degree - Criminalistics And Criminal Science
Berkeley College
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