Imani Lindsay
Lawrenceville,GA
Summary
Hardworking Student offering full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, Problem-solving and communication skills. Proven leader in marketing and customer service, adept at networking and social media marketing. At Courtech Solutions, I spearheaded campaigns that significantly enhanced brand visibility and engagement. My expertise in customer relations and strategic marketing initiatives drives substantial growth, demonstrating a keen ability to exceed employer expectations with innovative solutions and a customer-centric approach.
Overview
7
7
years of professional experience
Work History
Marketing Director
Courtech Solutions
01.2022 - Current
- Built strong relationships with industry professionals and influencers.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
Technician
Courtech Solutions
01.2018 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Streamlined the installation process using specialized tools designed for low voltage cabling tasks.
- Maximized cable efficiency by following best practices for cable routing, spacing, and termination techniques.
- Enhanced network connectivity for clients by troubleshooting and repairing faulty cables and connections.
Generalist
Macy's
01.2024 - 05.2024
- Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Implemented cost reduction strategies, resulting in significant savings for the department.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Head Cashier
Phantom Fireworks
05.2021 - 01.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Hostess
Escovitchez
02.2020 - 11.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Merchandiser
Dicks Sporing Goods
10.2021 - 03.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Gymnastics Coach
Georgia Gymnastics Academy
04.2019 - 11.2019
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Developed and implemented new drills and activities to increase student engagement and growth.
Education
BBA - Business Marketing And Management
Kennesaw State University
Kennesaw, GA12.2025
High School Diploma -
Brookwood High School
Snellville, GA05.2021
Skills
- Networking
- Customer Service
- Social Media Marketing
- Applications knowledge
Timeline
Generalist
Macy's
01.2024 - 05.2024
Marketing Director
Courtech Solutions
01.2022 - Current
Merchandiser
Dicks Sporing Goods
10.2021 - 03.2022
Head Cashier
Phantom Fireworks
05.2021 - 01.2024
Hostess
Escovitchez
02.2020 - 11.2022
Gymnastics Coach
Georgia Gymnastics Academy
04.2019 - 11.2019
Technician
Courtech Solutions
01.2018 - Current
BBA - Business Marketing And Management
Kennesaw State University
High School Diploma -
Brookwood High School
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