Imani Mayers
The Bronx,NY
Summary
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
7
7
years of professional experience
Work History
Clerk
USPS
NY, NY
01.2020 - 04.2025
- Greet and interact with customers to assist with products, sales, and promotions.
- Handle and process customer purchases and returns of products and services.
- Perform passport duties. Sort outgoing and incoming mail using automated equipment. Ensure all necessary support equipment and materials are organized for sorting. Lift and carry moderate to heavy mail and packages. Verified identities in a federal database.
- Sold/cashed money orders. Handled personal vault, counted, and turned in a minimum of $5,000 daily.
Respite Family Care Provider
Jewish Childhood Association
NY, NY
01.2019 - 03.2020
- Engaged with family/caregivers and youth, regardless of disability, to offer educational, advocacy, and support resources.
- Educated the caregiver and family unit on resource availability to better support and advocate for the child's needs.
- Gave direct instruction and guidance in the principles of children’s chronic conditions or life-threatening illnesses.
- Planned and provided short-term relief for the child and family/primary caregivers to enhance their ability to support the child’s functional, developmental, behavioral health, and health care.
- Provide respite during a crisis by monitoring high-risk behavior, providing conflict resolution, and intervention strategies.
- Completed progress and case notes after every service within 48 hours.
Paraprofessional
RCM: BOYS PREP CHARTER SCHOOL
BRONX, NY
01.2018 - 05.2019
- Created unique relationships with students to provide 1:1 or group support, as outlined in the child’s Individual Educational Plan (IEP), Behavioral Intervention Plan (BIP), and Support Plan (BSP). Assisted students with staying on task to accomplish educational goals set forth by the teacher.
- Engaged prior to the onset of a behavior to decrease disruptive behaviors, and provide them with the opportunity to be in a classroom setting for longer periods of time.
- Assisted with lesson planning and preparation of instructional materials.
- Supported teachers in classroom management and student engagement activities.
- Maintained classroom organization and ensured supplies were available.
Education
High School Diploma -
Renaissance High School For Musical Theater & The Arts
The Bronx, NY01.2012
Business Management
Bronx Community College
The Bronx, NYSkills
- Office Administration
- Database Management
- Active Listening
- Friendly & Patient
- Project Coordination
- Customer service
- Product knowledge
- Positive & Professional
- Microsoft Office Expertise
- Performance driven
- Resource advocacy
- Team collaboration
- Problem solving
- Conflict resolution
- Telephone etiquette
Timeline
Clerk
USPS
01.2020 - 04.2025
Respite Family Care Provider
Jewish Childhood Association
01.2019 - 03.2020
Paraprofessional
RCM: BOYS PREP CHARTER SCHOOL
01.2018 - 05.2019
High School Diploma -
Renaissance High School For Musical Theater & The Arts
Business Management
Bronx Community College