Imani McCombs
Houston,TX
Summary
Experienced in project management, problem-solving, and collaboration, I offer a fresh perspective and unwavering dedication to quality and success. Recognized for delivering effective solutions, my adaptability and proactive approach set me apart.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Once Upon A Child Franchise
Houston, Tx
08.2024 - Current
- Maintain a clean and organized workspace, promoting a welcoming environment for customers.
- Handle high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listen to customers, handle concerns quickly and escalate major issues to supervisor.
- Process customer orders and accurately handle payment transactions.
Private Nanny
Aiesha Spires
Houston
09.2023 - 10.2024
- Provide nurturing care to ensure a safe and supportive environment for children's well-being
- Implement engaging activities that foster development and stimulate learning.
Cashier/Customer Service Representative
La Bon Bake Shoppe
Plainfield, NJ
03.2021 - 09.2023
- Processed customer orders and delivered high-quality service in a dynamic bakery setting
- Collaborated in the preparation and presentation of desserts, contributing to the maintenance of product excellence
- Managed multi-line phone system, effectively routing calls and providing information across various company locations.
Cashier
Acme Market
Seaside Heights, NJ
05.2019 - 12.2020
- Processed transactions with a high degree of accuracy, ensuring smooth financial operations
- Delivered outstanding customer service, promptly addressing and resolving inquiries and concerns.
Education
High School Diploma, General Studies -
Central Regional High School
06.2021
Skills
- Problem solving
- Schedule Management
- Activity Planning
- Customer Service
- Phone etiquette
- Complaint Handling
- Time Management
- Attention to Detail
- Multitasking
- Calm and Professional Under Pressure
Timeline
Customer Service Cashier
Once Upon A Child Franchise
08.2024 - Current
Private Nanny
Aiesha Spires
09.2023 - 10.2024
Cashier/Customer Service Representative
La Bon Bake Shoppe
03.2021 - 09.2023
Cashier
Acme Market
05.2019 - 12.2020
High School Diploma, General Studies -
Central Regional High School