Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Imani McCray

Battle Creek,MI

Summary

Energetic and dedicated professional with a solid background in retail management and customer service, complemented by educational experience in lesson planning and youth development. Proven ability to manage responsibilities effectively, deliver exceptional service, and contribute to team success. Seeking to leverage skills and passion in a growth-oriented role that values commitment to excellence and continuous improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Maurices
Battle Creek, MI
08.2023 - Current
  • Assisted in various management tasks to enhance efficiency and productivity.
  • Engaged with a diverse clientele and ensured positive shopping experiences.
  • Achieved and sustained high levels of store presentation and operational efficiency.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.

Associate

DTLR
Battle Creek, MI
10.2021 - 08.2023
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Built relationships with customers by providing friendly customer service.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Helped customers locate items within the store using the inventory system.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Managed multiple tasks simultaneously while maintaining attention to detail.

Education

High School Diploma -

Harper Creek High School
Battle Creek, MI
05-2024

High School Diploma -

Calhoun Area Career Center
Battle Creek, MI
05-2024

Skills

  • Employee Performance Evaluations
  • Operations Management
  • Product and service knowledge
  • Employee Scheduling
  • Task Delegation
  • Effective in high-noise and fast-paced environments
  • Team motivation
  • Employee engagement
  • Experienced in retail operations and team collaboration

Certification

  • First Aid, CPR, and AED Certified

Accomplishments

  • Completed College Prep Coursework
  • Achieved Honor Roll (Highest Honors)
  • Varsity Women’s Basketball – 3 Years
  • Varsity Women’s Track & Field – 3 Years
  • Student Council
  • Participated in Race Club – 4 Years

Timeline

Assistant Manager

Maurices
08.2023 - Current

Associate

DTLR
10.2021 - 08.2023

High School Diploma -

Harper Creek High School

High School Diploma -

Calhoun Area Career Center

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Imani McCray