Summary
Overview
Work History
Education
Skills
Timeline
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Imani Ross

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to stay at a consistent and long term job. Fast learner with multiple skills i can adapt with.

Overview

2
2
years of professional experience

Work History

Crew Member

Savers Thrift Store
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to ring up final bill and process various forms of payment.

Crew Team Member

Five Guys
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Recorded orders by answering customer questions and entering requests in system.

Crew Team Member

McDonald's
03.2023 - 06.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Handled cash between customers and register.
  • Accurately took inventory to ensure we had enough product between orders.

Warehouse Assistant

Greco And Sons Of Arizona
10.2022 - 03.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
  • Weekly Inventory of the whole warehouse.
  • Making Recommendations to customers for new products or replacement items to drive sales.

Cashier

Walmart
05.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.

Education

High School Diploma -

Phoenix College Preparatory Academy
Phoenix, AZ
05.2021

Skills

  • Operation Monitoring
  • Willingness to Learn
  • Training and Motivation
  • Supplies Monitoring and Restocking
  • Inventory Rotation
  • Cash Drawer Reconciliation

Timeline

Crew Team Member

McDonald's
03.2023 - 06.2023

Warehouse Assistant

Greco And Sons Of Arizona
10.2022 - 03.2023

Cashier

Walmart
05.2021 - 09.2021

Crew Member

Savers Thrift Store

Crew Team Member

Five Guys

High School Diploma -

Phoenix College Preparatory Academy

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Imani Ross