Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imani Seabrooks

Wilmington,DE

Summary

A motivated and results-driven professional with over 8 years of leadership, customer service, and retail management experience. Proven ability to train, mentor, and supervise teams while driving customer satisfaction, sales, and operational efficiency. Skilled in cash handling, inventory control, and conflict resolution with a strong focus on fostering positive team environments. Seeking to bring leadership expertise and customer-focused values to a Manager role at Wawa.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Warehouse Associate

Amazon
Wilmington, DE
08.2021 - 03.2025
  • Company Overview: Warehouse Associate at Amazon. (302)388-7821 no_reply@example.com
  • Maintained accurate inventory levels by performing cycle counts and managing product storage.
  • Trained team members on safe equipment operation and compliance with safety procedures.
  • Supported operational goals by picking, packing, and shipping orders efficiently.
  • Fostered teamwork and clear communication across shifts to meet demanding production targets.
  • Consistently recognized for reliability, strong work ethic, and problem-solving skills.
  • Warehouse Associate at Amazon. (302)388-7821 no_reply@example.com

Sales Associate / Key Holder

Dress Barn
Johnstown, PA
01.2016 - 07.2018
  • Delivered personalized customer service, assisting clients with styling, product selection, and purchases.
  • Acted as a Key Holder, opening/closing the store and overseeing daily operations.
  • Processed transactions, balanced registers, and ensured compliance with company cash-handling policies.
  • Assisted store management with merchandising, inventory control, and promotional events.
  • Trained new sales associates, improving team product knowledge and customer service performance.
  • Contributed to meeting sales goals and enhancing customer loyalty through upselling and relationship building.

Customer Courtesy /bf

Walmart
Johnstown, PA
06.2014 - 12.2016
  • Supervised and trained a team of 10+ cashiers on POS systems, store policies, and customer service standards.
  • Handled escalated customer concerns, resolved conflicts, and ensured positive shopping experiences.
  • Balanced cash drawers, processed returns, and monitored transactions to prevent fraud or errors.
  • Coordinated with store leadership on inventory control, merchandising, and sales initiatives.
  • Boosted cashier performance by coaching employees on efficiency and customer interaction.

Housekeeping Associate

LLL Cleaning Service
Brooklyn, NY
01.2012 - 06.2014
  • Performed detailed cleaning and sanitation services for residential and commercial clients.
  • Followed specific client instructions to ensure high standards of quality and customer satisfaction.
  • Managed supplies and equipment while adhering to safety and cleanliness standards.
  • Consistently praised for reliability, attention to detail, and efficiency in completing tasks.
  • Collaborated with team members to complete large-scale cleaning projects on schedule.

After-School Program Assistant

Helping Hands After School Program
Brooklyn, NY
10.2011 - 06.2013
  • Supervised students in classrooms and during extracurricular activities, ensuring a safe and structured environment.
  • Coordinated educational and recreational programs to support child development.
  • Assisted with scheduling, event planning, and communication between parents and staff.

Education

Medical Billing & Coding

DeVry University
09.2024 - 09.2025

High School Diploma -

Performing Arts and Technology High School
Brooklyn, NY

Skills

  • Team Leadership & Training
  • Customer Service Excellence
  • Cash Handling & Loss Prevention
  • Inventory & Stock Management
  • Scheduling & Staff Supervision
  • Conflict Resolution & Problem-Solving
  • Sales & Promotion Strategies
  • Operations & Workflow Optimization
  • Attention to Detail & Safety Compliance

Timeline

Medical Billing & Coding

DeVry University
09.2024 - 09.2025

Warehouse Associate

Amazon
08.2021 - 03.2025

Sales Associate / Key Holder

Dress Barn
01.2016 - 07.2018

Customer Courtesy /bf

Walmart
06.2014 - 12.2016

Housekeeping Associate

LLL Cleaning Service
01.2012 - 06.2014

After-School Program Assistant

Helping Hands After School Program
10.2011 - 06.2013

High School Diploma -

Performing Arts and Technology High School

Similar Profiles

CREATE PROFILE