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Deliver proper guest service and guest satisfaction is my high priority. Goal-oriented individual with an outgoing personality. Driven to exceed sales goals and build long-term relationships with guests. Ready to help team achieve company goals. I speak both Spanish and English fluently. Seeking to take on a challenging new role with a growing team.

Dynamic hospitality professional with a proven track record of delivering exceptional customer service and satisfaction in fast-paced environments. Expertise in fostering teamwork and adaptability, consistently responding to evolving needs while managing multiple tasks efficiently. Skilled in handling customer inquiries and maintaining a clean, organized workspace to ensure a seamless experience for guests. Recognized for reliability and a results-driven approach, complemented by strong communication skills and a positive attitude.

Experienced Customer Service Representative with 2 years of experience ensuring the satisfaction of every customer is met to
the highest ability. Delivering exceptional support, resolving issues efficiently, and building positive customer relationships. Skilled
in communication, problem-solving, and working with high-volume inquires while maintaining accuracy and professionalism.
Dedicated to improving customer satisfaction and contributing to team success.

I have a strong fun out going personality and I always welcome others with a smile. I do my very best at making people feel comfortable and to make myself relatable to the customer/patient. I will always try my very best to solve the problem at hand.

 Person with well-trained experience in Sales and Customer Service in fast-paced environment. Outstanding communication skills in two different languages (English, Vietnamese.), remarkable cash-handling skills. 

Imani Sheppard

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