Summary
Overview
Work History
Education
Skills
Timeline
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Imani Wiltshire

Fredericksburg,Virginia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Stays on top of demands in fast-paced or slow-paced working environments. Maintains organized, clean, and safe work areas with diligent attention to important details. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at problem-solving and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

Overview

2
2
years of professional experience

Work History

Store Associate

Crocs
Fredericksburg, VA
09.2023 - Current
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Addressed customer complaints in a professional manner.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Online Grocery pick-up

Walmart
Fredericksburg, Virginia
08.2022 - 06.2023
  • Collaborated with team to complete daily tasks and enhance service delivery
  • Assisted with collection, loading and acceptance of payment for customer pick-up and delivery orders
  • Processed returns and exchanges for unwanted items, adhering to store policies
  • Drove client satisfaction with detailed and current product knowledge.

Teachers aid

Stafford High School
Fredericksburg, Virginia
08.2022 - 05.2023
  • Mentored students, explaining class materials and helping with specific problems
  • Helped supervising teacher manage classroom and implement lesson plans
  • Used technology, AV equipment and communication devices in classroom
  • Boosted student learning carrying out planned lessons and activities.

Education

Stafford High School
05.2023

Skills

  • Customer service
  • Relationship building
  • Order fulfillment
  • Basic math abilities
  • Conflict resolution
  • Team work
  • Recordkeeping
  • Positive attitude
  • Reliability
  • Online Grocery pick-up
  • Sales and Promotions

Timeline

Store Associate

Crocs
09.2023 - Current

Online Grocery pick-up

Walmart
08.2022 - 06.2023

Teachers aid

Stafford High School
08.2022 - 05.2023

Stafford High School
Imani Wiltshire