Imanuel Yosephine
Eldersburg,MD
Summary
Dynamic leader with a proven track record at Noriyaki, LLC, enhancing customer satisfaction and streamlining operations. Expert in relationship building and leveraging ERP systems like Oracle & SAP for operational excellence. Demonstrates exceptional attention to detail and a commitment to fostering positive team environments. Skilled in both customer relations and advanced accounting practices.
Overview
21
21
years of professional experience
Work History
Owner
Noriyaki, LLC; DBA : Hiko Hibachi & Sushi
Eldersburg, MD
03.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Westminster Sakura, LLC
Manager
Westminster, MD
12.2012 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Executife Chef
Kona Grill Macadamia, LLC - Kona Grill
Baltimore, MD
10.2012 - 04.2013
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Medical Coding and Billing Specialist
Husham Gabralla, DDS PC. – White Marsh Dentistry
White Marsh, MD
10.2012 - 04.2013
- Developed a comprehensive understanding of ICD-9-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
Internship Student
Physician Support Services, LLC
Towson, MD
06.2012 - 07.2012
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Performed electronic billing and account receivable follow-up for hospital-based physician practices.
- Prepared charge and payment batches.
- Submit, organize, and track all insurance claims filed by the health care provider.
- Submit secondary claim payment.
- Generate self-pay.
Chef
Syeong, Inc. – Nanami Café
Baltimore, MD
04.2011 - 06.2012
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
Head Sushi Chef
Niko Japanese Restaurant, Inc
Ellicott City, MD
06.2007 - 03.2011
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
General Ledger Accountant
Mobile-8 Telecom Tbk
Jakarta, Indonesia
01.2005 - 03.2006
- Supported audit preparation and compliance efforts, ensuring accurate documentation of financial transactions.
- Collaborated with cross-functional teams to address accounting issues, resulting in improved resolution times for discrepancies.
- Reduced time spent on month-end closing activities by automating data imports and exports between accounting systems.
- Supported internal control initiatives by identifying areas for improvement within existing general ledger processes and recommending corrective actions.
Account Payables
Mitra Adiperkasa Tbk
Jakarta, Indonesia
06.2003 - 01.2005
- Performed the day-to-day processing of accounts payable transactions.
- Received and verified invoices and requisitions for goods and services.
- Prepared batches of invoices for data entry to generate payment.
- Prepared weekly budget for vendor AP.
- Maintained listing of account payable.
- Printed and distributed monthly AP reports.
Education
Certification - Medical Billing And Coding Specialist
TESST College of Technology
Towson07.2012
Bachelor of Science - Accounting
Binus University
Jakarta, Indonesia05.2003
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Experienced with AP and GL in Accounting
- Experienced with ERP such as Oracle & SAP
- Proficient in Microsoft Office
- Highly organized with superior attention to detail
- Positive attitude, motivated and a team builder
Languages
Indonesian
Native or Bilingual
Timeline
Owner
Noriyaki, LLC; DBA : Hiko Hibachi & Sushi
03.2023 - Current
Westminster Sakura, LLC
Manager
12.2012 - 02.2023
Executife Chef
Kona Grill Macadamia, LLC - Kona Grill
10.2012 - 04.2013
Medical Coding and Billing Specialist
Husham Gabralla, DDS PC. – White Marsh Dentistry
10.2012 - 04.2013
Internship Student
Physician Support Services, LLC
06.2012 - 07.2012
Chef
Syeong, Inc. – Nanami Café
04.2011 - 06.2012
Head Sushi Chef
Niko Japanese Restaurant, Inc
06.2007 - 03.2011
General Ledger Accountant
Mobile-8 Telecom Tbk
01.2005 - 03.2006
Account Payables
Mitra Adiperkasa Tbk
06.2003 - 01.2005
Certification - Medical Billing And Coding Specialist
TESST College of Technology
Bachelor of Science - Accounting
Binus University