Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imari Smith

Knoxville,TN

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Housekeeper

Knoxville Staffing
11.2024 - 08.2025
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.

Spice Mixer

WorkNow! Inc.
08.2023 - 09.2024
  • Trained new employees on proper spice mixing techniques, equipment usage, and safety protocols.
  • Maintained a clean and organized workspace, ensuring adherence to food safety standards and regulations.
  • Enhanced production speed with meticulous attention to detail in weighing, measuring, and combining ingredients accurately.
  • Contributed to the growth of the company by consistently meeting or exceeding production targets and maintaining a high level of customer satisfaction.
  • Chose, inspected, weighed, and measured ingredients for each production run.

Assembly Line Production Worker

Staffmark Staffing
03.2023 - 07.2023
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
  • Assisted with training new employees, sharing expertise and best practices for assembly line work.
  • Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.

Seasonal Customer Service Representative

Amazon
08.2022 - 03.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Participated in training programs to enhance product knowledge and customer service skills.

Guest Service Advocate

Target
11.2020 - 08.2022
  • Supported team members, fostering a collaborative and productive work environment.
  • Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
  • Maintained detailed knowledge of company products and services to provide accurate information to clients.
  • Managed high call volumes while maintaining quality service standards and positive customer interactions.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Youth Development Professional

Boys and Girls Club of Elizabethton
08.2020 - 11.2020
  • Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Assisted with educational needs through tutoring and homework assistance.
  • Supervised youth and maintained security for each child under care.
  • Coordinated youth programs and activities to enhance life quality and self-esteem.

Summer Camp Counselor

Hamilton Ymca
06.2020 - 08.2020
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.
  • Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
  • Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
  • Negotiated with suppliers for equipment and supplies, achieving cost savings without compromising quality.

Chattanooga Ambassador

City of Chattanooga
10.2017 - 02.2019
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.

Education

No Degree -

East Tennessee State University
Johnson City, TN
12-2021

High School Diploma -

Stem School of Chattanooga
Chattanooga, TN
05-2019

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Conflict resolution
  • Microsoft outlook
  • Microsoft Office Suite
  • Multi-line phone talent
  • Call center experience
  • Computer proficiency
  • Organization
  • Time management

Timeline

Housekeeper

Knoxville Staffing
11.2024 - 08.2025

Spice Mixer

WorkNow! Inc.
08.2023 - 09.2024

Assembly Line Production Worker

Staffmark Staffing
03.2023 - 07.2023

Seasonal Customer Service Representative

Amazon
08.2022 - 03.2023

Guest Service Advocate

Target
11.2020 - 08.2022

Youth Development Professional

Boys and Girls Club of Elizabethton
08.2020 - 11.2020

Summer Camp Counselor

Hamilton Ymca
06.2020 - 08.2020

Chattanooga Ambassador

City of Chattanooga
10.2017 - 02.2019

No Degree -

East Tennessee State University

High School Diploma -

Stem School of Chattanooga

Similar Profiles

CREATE PROFILE