Kemesha Lalasingh
Fort Lauderdale,FL
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Store Manager of Operations
The Check Cashing Store
09.2012 - Current
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
- Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Sales Associate
CVS Pharmacy
07.2019 - 11.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Winn Dixie Supermarket
01.2009 - 12.2014
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Ross Dress For Less
03.2004 - 12.2011
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
Associate Of Science - Graphic Design
Broward College
Fort Lauderdale, FL07.2022
Skills
- Inventory Management
- Maximizing Profitability
- Staff Training
- Staff Management
- Customer Service
- Product and Service Sales
- Sales Expertise
- Goals and Performance
- Accurate Cash Handling
- Delegating Work
- Product Merchandising
- Bank and Safe Deposits
- Recruiting and Hiring
- Process Improvement
- Policies and Procedures
- Positive and Friendly
- MS Office Proficiency
- Leading Staff Meetings
- Bank Deposit Procedures
- Sales Promotion
- Employee Terminations
- Budget Development
- Opening and Closing Procedures
- Customer Response
- Sales Professional
- Cash Management
- Program Administration
- Customer Relations
- P&L Administration
- Desktops, Laptops and Mobile Devices
- Profit and Loss
- Manage Operations
- Budget Controls
- Leadership
- Documentation
- Mentoring
Timeline
Sales Associate
CVS Pharmacy
07.2019 - 11.2021
Store Manager of Operations
The Check Cashing Store
09.2012 - Current
Sales Associate
Winn Dixie Supermarket
01.2009 - 12.2014
Sales Associate
Ross Dress For Less
03.2004 - 12.2011
Associate Of Science - Graphic Design
Broward College
Similar Profiles
Julio RuizJulio Ruiz
Cashier/Customer Service at the check cashing store incCashier/Customer Service at the check cashing store inc
Leidi HernandezLeidi Hernandez
Customer Service Representative at Check Cashing StoreCustomer Service Representative at Check Cashing Store
Valerie RocherValerie Rocher
Financial Sales Representative at The Check Cashing StoreFinancial Sales Representative at The Check Cashing Store
Jennie AdeyemoJennie Adeyemo
Sales Manager at AffirmSales Manager at Affirm
KERLINE DESIRKERLINE DESIR
Licensed Practical Nurse at Memorial Regional Hospital HollywoodLicensed Practical Nurse at Memorial Regional Hospital Hollywood