Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imiliany Hernandez

CLEVELAND,OH

Summary

Enthusiastic professional with experience in customer service and event planning. Skilled in sanitation practices, contributing to efficient service during peak hours and enhancing customer satisfaction.

Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.

Overview

1
1
year of post-secondary education
2
2
years of professional experience

Work History

Customer Service Cashier

Dunkin' Donuts
CLEVELAND, OH
03.2026 - Current
  • Managed cash register, ensuring accurate handling of cash and credit transactions.
  • Operated cash registers to process payments for goods and services.
  • Processed customer transactions efficiently at a busy coffee and donut shop.
  • Greeted customers and provided friendly customer service.
  • Assisted customers in selecting products and responding to inquiries promptly.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Collaborated with team members to ensure timely service during peak hours.
  • Prepared food items according to company standards for freshness and quality.
  • Followed health and safety protocols to maintain a safe working environment.

Community Service Volunteer

Area Temps
CLEVELAND, OH
02.2026 - Current
  • Organized events to promote community engagement and volunteer participation.
  • Collaborated with local organizations to enhance community outreach efforts.
  • Assisted community members with resource navigation and service access.

Food Service Worker

City slice
CLEVELAND, OH
09.2024 - 10.2025
  • Served meals to customers with attention to presentation and accuracy.
  • Prepared food items according to recipes and safety guidelines.
  • Operated kitchen equipment, including ovens and fryers, safely and efficiently.
  • Assisted in maintaining cleanliness of work areas and equipment.

Education

Cosmetology

Polaris Career Center
Cleveland, OH
09.2025 - 08.2026

New Tech West
CLEVELAND, OH

Skills

  • Customer service
  • Team collaboration
  • Event planning
  • Food preparation
  • Cash handling
  • Sanitation practices
  • Cash register operation

Timeline

Customer Service Cashier

Dunkin' Donuts
03.2026 - Current

Community Service Volunteer

Area Temps
02.2026 - Current

Cosmetology

Polaris Career Center
09.2025 - 08.2026

Food Service Worker

City slice
09.2024 - 10.2025

New Tech West
Imiliany Hernandez