Summary
Work History
Skills
Accomplishments
Timeline
Generic

Imma Swanke

Rochester,Indiana

Summary

Dynamic Support Service Representative at Amazon LLC with a proven track record in inventory oversight and performance analysis. Expert in enhancing interdepartmental communication and training new associates. Committed to maximizing operational productivity while adhering to safety standards, ensuring quality assurance, and systematically resolving discrepancies.

Work History

Support Service Representative

Amazon LLC

Skills

  • Inventory oversight and discrepancy resolution
  • Workflow troubleshooting and efficiency improvement
  • Performance analysis and error correction
  • New associate training and guidance
  • Systematic issue investigation
  • Interdepartmental communication enhancement
  • Detail-oriented problem identification
  • Quality assurance audits
  • Safety standards adherence
  • Operational productivity maximization

Accomplishments

  • Resolved daily inventory and order issues to keep operations running smoothly.
  • Helped reduce processing errors by identifying and correcting common mistakes.
  • Maintained a high rate of accuracy when fixing item and bin problems.
  • Supported multiple departments by troubleshooting scanning and routing errors.
  • Helped improve efficiency by solving workflow delays quickly.

Timeline

Support Service Representative

Amazon LLC
Imma Swanke