Imman Ekwere
Katy,Texas
Summary
Flexible and focused team player with expertise in customer relationship management, human resource proficiencies, strategic planning and time management. Considered highly knowledgeable in program management.
Overview
17
17
years of professional experience
Work History
HR Generalist
After3
08.2014 - Current
- Managed staff of 100+ according to company guidelines
- Interview hiring and onboarding of all new employees
- Scheduled and collaborated with employees across 13 sites to ensure proper coverage
- Investigated complaints of discrimination or harassment within the workplace.
- Developed training programs for new hires and existing employees.
- Provided guidance to managers on employee relations issues.
- Promoted program to potential and new families
- Assisted with various school activities
- Developed and maintained open and positive relationships with parents, staff, and administration
- Ability to communicate with school staff parents and prospective families looking to enroll
- Assisted with recruitment initiatives by interviewing and talent sourcing.
Nutrition Service Team Lead
HOUSTON ISD
08.2009 - 11.2015
- Oversee FOH and BOH operations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Place orders in SAP
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Manage hourly staff labor time sheets and work performance..
Office Manager
Radio Shack CORP
05.2008 - 08.2010
- Managed incoming and outgoing calls, Greeted applicants and vendors into the building
- Scheduled and confirmed appointments for the hiring managers
- Provided operations support
- Handled incoming and outgoing mail.
CSR Affiliated Computer Services INC
06.2007 - 05.2009
- Main responsibility was providing one hundred percent quality customer care to Sprint customers in an inbound and outbound call center setting
- Worked on various Sprint programs within the company such as billing, activations, retention, and sales.
Education
General Diploma -
L V Hightower High School
Sugar Land, TX01.2004
Child Development
Ashford University Online
Skills
- Management Consulting
- Employment Recordkeeping
- Equal Employment Opportunity (EEO)
- Policies Implementation
- Personnel Engagement
- Personnel Recruitment
- In-Person and virtual Interviewing
- Employee Hiring
- Decision Making
- Employee Orientation and onboarding
References
References
Available Upon Request
Timeline
HR Generalist
After3
08.2014 - Current
Nutrition Service Team Lead
HOUSTON ISD
08.2009 - 11.2015
Office Manager
Radio Shack CORP
05.2008 - 08.2010
CSR Affiliated Computer Services INC
06.2007 - 05.2009
General Diploma -
L V Hightower High School
Child Development
Ashford University Online
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