Dedicated professional with proven skills in customer service and team leadership. Recognized for effective communication and decision-making, committed to enhancing customer satisfaction and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Vector Marketing Company
Gainesville, FL
09.2025 - 01.2026
Provided support in training new representatives on product knowledge and sales techniques.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with senior management to implement strategic marketing plans.
Resolved customer inquiries promptly, improving overall service experience and retention rates.
Developed strong working relationships with staff, fostering a positive work environment.
Soccer Referee
FSR
New Smyrna Beach, FL
08.2023 - 09.2025
Officiated competitive soccer matches, ensuring compliance with rules and regulations.
Evaluated player performance and maintained game flow through effective decision-making under pressure.
Communicated clearly with players and coaches to resolve conflicts and clarify rules.
Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
Cashier
Publix
Gainesville, FL
07.2022 - 09.2025
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances through diligent monitoring.
Assisted customers with product inquiries, enhancing shopping experience.
Collaborated with team members to streamline checkout procedures.
Education
Bachelor of Science - Applied Physiology And Kinesiology
Santa Fe College
Gainesville, Florida, FL
05-2028
Skills
Customer service
Team leadership
Staff training and development
Decision-making
Accomplishments
Achieved selling 10k worth of product in my first 10 days by guiding customers with accuracy, efficiency, and a positive attitude.
Offered a branch management position through effectively helping with staff, customers, and new employees on a daily basis.
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Vector Marketing Company
09.2025 - 01.2026
Soccer Referee
FSR
08.2023 - 09.2025
Cashier
Publix
07.2022 - 09.2025
Bachelor of Science - Applied Physiology And Kinesiology