INA AINSWORTH
Bay Springs,MS
Summary
Proven Licensed Insurance Agent with a track record of enhancing client satisfaction through personalized insurance solutions and expert advice on coverage options. At State Farm, collaborated effectively with claims departments, boosting dispute resolution success. Skilled in customer service and policy understanding, demonstrating a fast learning capability and a courteous demeanor.
Overview
19
19
years of professional experience
Work History
Licensed Insurance Sales Agent
State Farm
Raleigh, MS
07.2010 - 06.2024
- Collaborated closely with claims department resolving disputes between insurance providers resulting in satisfactory outcomes for clients.
- Promoted products and services using upselling and other sales strategies.
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Provided coverage option information to assist clients in protecting assets.
Insurance Sales Producer
Nationwide
Bay Springs, MS
04.2005 - 07.2010
- Organized and maintained accurate client records, ensuring quick access to essential information for enhanced efficiency in sales and service delivery.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Provided expert advice on insurance products, guiding clients towards suitable coverage options for their specific insurance needs.
Education
Bachelor of Arts - Psychology
The University of Southern Mississippi
Hattiesburg, MS05.2001
Bachelor of Arts - Psychology
Jones County Junior College
Ellisville, MS05.1996
High School Diploma -
Raleigh High School
Raleigh, MS05.1994
Skills
- Customer Assistance
- Active Listening
- Product Knowledge
- Customer Service
- Policy understanding
- Licensed Insurance Agent
- Fast Learner
- Capable
- Friendly
- Courteous
Reading and my dog (She is Shiba Inu)
My biggest hobby has always been reading. My dog is a Japanese breed. I named her Geisha after the beautiful women/hostesses in Japan.
Timeline
Licensed Insurance Sales Agent
State Farm
07.2010 - 06.2024
Insurance Sales Producer
Nationwide
04.2005 - 07.2010
Bachelor of Arts - Psychology
The University of Southern Mississippi
Bachelor of Arts - Psychology
Jones County Junior College
High School Diploma -
Raleigh High School