Ina Lozic
St. Petersburg,FL
Summary
Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Experience creating internal systems designed to mitigate losses and resolve issues quickly while maximizing customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Sales Coordinator
Marshalls
Pinellas Park, FL
07.2020 - Current
- Developed strategies to improve productivity and efficiency among team members.
- Engaged in problem solving activities with all levels of staff when issues arose.
- Provided guidance to subordinates on how to improve their performance and develop new skills.
- Encouraged, empowered and motivated team to accomplish objectives.
- Helped employees understand and follow senior manager orders to support business success.
- Helped employees feel valued and supported on interpersonal, customer and operational issues.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Trained new employees to meet job requirements.
- Provided customer service support
- Phone skills
Education
High School Diploma -
Northeast High School
St. Petersburg, FL05-2021
Some College (No Degree) - Med Tech
Soutern Technical Institute
St. Petersburg, FLSkills
- Customer Communication
- Coaching skills
- Sales Reporting
- Proposal Development
- Dependable and Responsible
- Verbal Communication
- Relationship Building
- Organizational Skills
- Attention to Detail
- Inventory Management
Affiliations
- Reading
- Working out
- Journaling
- Cooking
- Taking care of mom and siblings
Languages
English
Professional
Bosnian
Limited
Accomplishments
- AP U.S History
- AP English
- AP European History
Certification
- Excel/Microsoft Certification
- Med Tech Certification
Timeline
Sales Coordinator
Marshalls
07.2020 - Current
High School Diploma -
Northeast High School
Some College (No Degree) - Med Tech
Soutern Technical Institute
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