Ina Siric
New York,NY
Summary
Dynamic Floor Manager with a proven track record at Bagatelle Restaurant, excelling in employee management and customer relations. Enhanced customer satisfaction through effective issue resolution and strategic floor planning. Skilled in POS systems, I fostered a productive team environment, driving efficiency and achieving operational goals.
Overview
3
3
years of professional experience
Work History
Floor Manager
Bagatelle Restaurant
05.2025 - 09.2025
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Bartender
Bomba Puttery
10.2024 - 05.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Hearsay
09.2023 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Floor Manager
Coco Pazzo
09.2022 - 03.2023
- Oversaw supply restocking, area cleaning, and product organization.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Skills
- Employee management
- Customer relations
- Policy enforcement
- POS systems
Timeline
Floor Manager
Bagatelle Restaurant
05.2025 - 09.2025
Bartender
Bomba Puttery
10.2024 - 05.2025
Bartender
Hearsay
09.2023 - 09.2024
Floor Manager
Coco Pazzo
09.2022 - 03.2023