Ina Wishnia
Lauderhill,FL
Summary
Dedicated and responsible employee. Company orientated, capable of handling increasing levels of responsibilities and able to work well under pressure. Detail orientated and ability to multi-task. Team player, results motivated and a quick learner.
Overview
21
21
years of professional experience
Work History
Collections Specialist
Banyan Treatment Centers
Pompano Beach, USA
03.2021 - 01.2025
- Company Overview: Collections for Mental Health/Substance Abuse Hospitals located in the state of Florida
- Collections for Mental Health/Substance Abuse Hospitals located in the state of Florida
- The Collections Specialist is responsible for the accurate and timely follow up on claims submitted to third party commercial carriers according to In and Out of Network facility payor guidelines.
- He or she ensures that claims are received and collected in a timely manner, submits appeals as needed and works an aged AR report.
- Other tasks include managing underpayments, researching denials and working closely with Billing, Payment Posting and Utilization Review teams.
- He / she undertake and completes in a timely manner all other tasks assigned and issued by the Director or Collections Manager.
Account Executive
BCC Financial Management
Fort Lauderdale, USA
09.2015 - 06.2020
- Company Overview: Collections and customer service orientated for hospitals located in South Carolina, and Florida
- Denials and appeals as well as collections on UB-04 from various insurance companies including Medicare, Medicaid and the VA
- Collections and customer service orientated for hospitals located in South Carolina, and Florida
- Denials and appeals as well as collections on UB-04 from various insurance companies including Medicare, Medicaid and the VA
Patient Accounts and Bad Debt Representative
Fort Lauderdale Hospital
Fort Lauderdale, USA
02.2014 - 08.2015
- Company Overview: Collection's for a Psychiatric and Substance Abuse hospital on a UB-04
- In addition to collection responsibilities, prepares bad debt for write-off and submit through portal
- Collections from various insurance companies and self-pay
- Handles daily correspondence, posts adjustment to accounts, prepare refunds
- Work with medical records and UR for claim resolution
- Collection's for a Psychiatric and Substance Abuse hospital on a UB-04
- In addition to collection responsibilities, prepares bad debt for write-off and submit through portal
- Collections from various insurance companies and self-pay
- Handles daily correspondence, posts adjustment to accounts, prepare refunds
- Work with medical records and UR for claim resolution
Collections Specialist
Conifer Health Solutions
Boca Raton, USA
01.2013 - 02.2014
- Company Overview: Collections for hospitals on UB-04
- Billed co-pay, co-insurance, and deductibles
- Worked with various insurance companies to get claims processed over the telephone
- Collections for hospitals on UB-04
- Billed co-pay, co-insurance, and deductibles
- Worked with various insurance companies to get claims processed over the telephone
Education
Applied Technology Diploma - Medical Coder/Biller in Medical Billing/Coding
Atlantic Technical Center
Coconut Creek, FL01.2004
Skills
- Insurance policies
- Collections
- Professionalism and ethics
- Persuasion strategies
- Active listening
- Persuasion techniques
- Outbound calling
- Teamwork orientation
- Legal compliance
- Account review
- Goals and performance
- Data entry efficiency
- Relationship building
- Goal-oriented mindset
References
References Upon Request
Timeline
Collections Specialist
Banyan Treatment Centers
03.2021 - 01.2025
Account Executive
BCC Financial Management
09.2015 - 06.2020
Patient Accounts and Bad Debt Representative
Fort Lauderdale Hospital
02.2014 - 08.2015
Collections Specialist
Conifer Health Solutions
01.2013 - 02.2014
Applied Technology Diploma - Medical Coder/Biller in Medical Billing/Coding
Atlantic Technical Center
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