Inasse Belarar
St Louis,MO
Summary
Multilingual customer service professional with over 3 years of experience in hospitality and retail, recognized for delivering exceptional client experiences and fostering lasting relationships. Expertise in conflict resolution, financial transactions, and independent problem-solving, complemented by a disciplined and adaptable approach. Committed to continuous learning and growth, aiming to leverage strong communication skills and financial literacy in a Relationship Banker role at Bank of America.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
River City Casino & Hotel
Saint Louis, MO
2024.09 - Current
- Delivered professional guest services at a high-volume property, ensuring satisfaction and repeat business.
- Balanced sensitive financial transactions, and daily reports with accuracy.
- Consistently praised for professionalism, empathy, and the ability to resolve issues.
- Supported operations by covering night shifts, training new hires, and stepping in during staff shortages.
Customer Service Associate Cashier
Walmart
Kansas City, KS
2023.06 - 2024.07
- Delivered efficient, accurate service for daily customer transactions while building positive relationships and ensuring client satisfaction.
- Provided tailored product knowledge to meet customer needs.
- Awarded for outstanding service and teamwork.
- De-escalated challenging situations with professionalism and respect.
Front Desk Agent
La Quinta
Kansas City, Missouri
2022.11 - 2023.06
- Selected at age 16, showcasing advanced maturity and responsibility.
- Resolved guest concerns with empathy and efficiency, ensuring high satisfaction.
- Developed early skills in multitasking, conflict resolution, and professional communication.
Education
High School Diploma -
North Kansas City High School
Kansas City, MO2024-05
Business Administration
University of Missouri
St Louis, MO2028-05
Skills
- Customer relationship management
- Multilingual
- entrepreneurial mindset
- Problem-solving and conflict resolution
- Patience and disciplined
- Organized and detail-oriented
Additional Highlights
- Fluent in English, Arabic, French, and Moroccan Darija dialect.
- Built an online business with a mentor while balancing full-time school and work.
- Experienced day trader, developing patience, strategy, and risk management skills transferable to banking.
- Strong reputation for professionalism, courtesy, and respect at a young age, with consistent praise from customers and guests.
Timeline
Front Desk Agent
River City Casino & Hotel
2024.09 - Current
Customer Service Associate Cashier
Walmart
2023.06 - 2024.07
Front Desk Agent
La Quinta
2022.11 - 2023.06
High School Diploma -
North Kansas City High School
Business Administration
University of Missouri