Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certifications Clearances
Community Service
Timeline
Generic

INDEA HAMLIN

Pittsburgh,PA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

17
17
years of professional experience

Work History

Supervisor

Allegheny Family Network
09.2022 - Current
  • Supervises and coaches 2 assigned staff
  • Supervises 7 staff assigned to Western Psychiatric Hospital and Resolve Programs
  • Creates monthly schedules for 7 staff
  • Creates and monitors staff schedules
  • Conducts weekly staff supervisions
  • Attends leadership meetings
  • Develops staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Family Support Partner

Allegheny Family Network
07.2017 - 09.2022
  • Supported 25-30 families raising children with mental health and behavioral health challenges
  • Provided court support by prepping and debriefing families
  • Acted as a liaison between 25-30 families and Child Welfare System providers

Intern

Southwood Hospital
08.2017 - 04.2018
  • Completed 10 to 20 Biopsychosocial Assessments and Treatment Plans
  • Completed Suicide Risk Assessments on discharged clients
  • Developed and generated computerized client case notes.
  • Conducted individual and family sessions
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Caseworker

Children, Youth, and Family Services
02.2017 - 07.2017
  • Conducted approximately 12 safety and risk assessments
  • Created family service plans on new clients
  • Attended shelter and custody hearings with clients

Teaching Assistant

Pittsburgh Public Schools
01.2007 - 02.2017
  • Monitored and redirected off-task students
  • Provided small group and individualized instruction
  • Mentored approximately 25 at-risk students

Intern

Mercy Behavioral Health
04.2016 - 06.2016
  • Co-facilitated Sex Offenders' Group with approximately 11 participants
  • Co-facilitated LGBTQ Authenticity Group with approximately 5-6 participants.

Education

Doctoral Candidate - Ed.D. in Community Care and Counseling with Traumatology Specialization

Liberty University
Lynchburg, VA
12.2023

Master of Arts - Clinical Mental Health Counseling

Waynesburg University
Waynesburg, PA
05.2018

B.A. Instructional Studies -

Point Park University
Pittsburgh, PA
04.2017

Skills

  • Task Prioritization
  • Effective Communication
  • Organizational Skills
  • Problem Solving
  • Schedule Development
  • Time Management
  • Team Building
  • Conflict Resolution
  • Active Listening

Accomplishments

  • Dean's List Waynesburg University
  • Dean's List Point Park University

Affiliations

  • American Counseling Association (ACA)
  • Chi Sigma Iota
  • National Alliance on Mental Health (NAMI)
  • Phi Lambda Theta – Education Honor Society

Certifications Clearances

  • Act 33/34, 114
  • Strength Based Family Worker

Community Service

  • Caring and Sharing Ministry, Mt. Ararat Baptist Church, Pittsburgh, PA
  • Annual Best of the Batch Foundation: Batch a Toys
  • Dan Miller Annual Disability & Mental Health Summit
  • Play It Forward Pittsburgh Toy Drive

Timeline

Supervisor

Allegheny Family Network
09.2022 - Current

Intern

Southwood Hospital
08.2017 - 04.2018

Family Support Partner

Allegheny Family Network
07.2017 - 09.2022

Caseworker

Children, Youth, and Family Services
02.2017 - 07.2017

Intern

Mercy Behavioral Health
04.2016 - 06.2016

Teaching Assistant

Pittsburgh Public Schools
01.2007 - 02.2017

Doctoral Candidate - Ed.D. in Community Care and Counseling with Traumatology Specialization

Liberty University

Master of Arts - Clinical Mental Health Counseling

Waynesburg University

B.A. Instructional Studies -

Point Park University

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INDEA HAMLIN