Summary
Overview
Work History
Skills
Timeline
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Indi R. Lalaram

Bayonne,NJ

Summary

Retail Assistant Manager with 15+ years of experience in high-volume retail settings. Expert in sales growth, team development, customer satisfaction, and operational compliance.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Pandora Jewelry
10.2019 - 06.2025
  • Drive Sales, KPI’s and PCC through Service based selling behaviors to meet productivity standards
  • CSL Accountability to spark meaningful interactions and foster brand-customer loyalty
  • Responsible for Link Training, Product Knowledge and SPARK Training
  • Planning and Execution of Campaign Directives
  • Ensure Store is complying of all Audit Compliances and Loss Prevention

Assistant Store Manager

Macy’s
08.2016 - 08.2019
  • Floor coach to impact client shopping experience.
  • Identify ways to drive sales generation and ensure action is taken to achieve goals.
  • Monitor payroll compliance and business planning process.
  • Conduct sales associates recruiting, interviewing and selection process.
  • Maintained and achieved store presentation in accordance with company standards.

Assistant Store Manager

Banana Republic
05.2011 - 04.2016
  • Fostered a high-performance team culture, driving employee engagement and accountability.
  • Resolved customer concerns with professionalism, improving satisfaction and loyalty.
  • Led service-based selling initiatives to exceed productivity and sales benchmarks.
  • Streamlined daily operations to ensure consistent execution of brand and visual standards.

Skills

  • Sales & KPIs
  • Customer Service
  • Team Leadership
  • Training
  • Loss Prevention
  • Visual Merchandising

Timeline

Assistant Store Manager

Pandora Jewelry
10.2019 - 06.2025

Assistant Store Manager

Macy’s
08.2016 - 08.2019

Assistant Store Manager

Banana Republic
05.2011 - 04.2016

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