Summary
Overview
Work History
Skills
Timeline
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Indi R. Lalaram

Bayonne,NJ

Summary

Retail Assistant Manager with 15+ years of experience in high-volume retail settings. Expert in sales growth, team development, customer satisfaction, and operational compliance.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Pandora Jewelry
New York
10.2019 - 06.2025
  • Drive Sales, KPI’s and PCC through Service based selling behaviors to meet productivity standards
  • CSL Accountability to spark meaningful interactions and foster brand-customer loyalty
  • Responsible for Link Training, Product Knowledge and SPARK Training
  • Planning and Execution of Campaign Directives
  • Ensure Store is complying of all Audit Compliances and Loss Prevention

Assistant Store Manager

Macy’s
New Jersey
08.2016 - 08.2019
  • Floor coach to impact client shopping experience.
  • Identify ways to drive sales generation and ensure action is taken to achieve goals.
  • Monitor payroll compliance and business planning process.
  • Conduct sales associates recruiting, interviewing and selection process.
  • Maintained and achieved store presentation in accordance with company standards.

Assistant Store Manager

Banana Republic
New York
05.2011 - 04.2016
  • Fostered a high-performance team culture, driving employee engagement and accountability.
  • Resolved customer concerns with professionalism, improving satisfaction and loyalty.
  • Led service-based selling initiatives to exceed productivity and sales benchmarks.
  • Streamlined daily operations to ensure consistent execution of brand and visual standards.

Skills

  • Sales & KPIs
  • Customer Service
  • Team Leadership
  • Training
  • Loss Prevention
  • Visual Merchandising

Timeline

Assistant Store Manager

Pandora Jewelry
10.2019 - 06.2025

Assistant Store Manager

Macy’s
08.2016 - 08.2019

Assistant Store Manager

Banana Republic
05.2011 - 04.2016