India Cavage
Bridgewater Foods Supermarket
Hampton Roads
3
years of professional experience
Dedicated and trustworthy mental health professional with a strong passion for supporting and advocating for individuals seeking assistance. Possesses a deep understanding of mental health principles, therapeutic techniques, and crisis intervention skills, complemented by effective communication abilities. Eager to gain valuable experience in the mental health field while fostering positive change and empowering individuals on their journey to mental wellness. Committed to creating a compassionate environment that promotes healing and growth.
Work History
Cashier/Customer Support Associate
8 Months- Assisted customers with questions, concerns, and problem resolution.
- Managed transactions, customer assistance, restocking, and team support.
- Collaborate with coworkers and supervisors to operate the store unit.
Customer Service Agent
1 Year 1 Month- Provided customer support via phone and in-person interaction.
- Gathered customer information, explained services, and coordinated bookings.
- Escalated situations were handled with de-escalation, problem-solving, and respect.
Education
B.S. - Professional Writing, Psychology
In Progress
Skills
Effective written communication
Calendar management
Crisis management skills
Accurate data entry
Proficient multitasking abilities
Collaboration tools experience
Strong work ethic
Timeline
Cashier/Customer Support Associate
Bridgewater Foods Supermarket
12.2020 - 08.2021Read More
Customer Service Agent
Massanutten Water Park
12.2018 - 01.2020Read More
Old Dominion University
B.S. from Professional Writing, Psychology
Read More