India Davis
Atlanta,GA
Summary
Energetic and service-oriented professional with extensive customer service and leadership experience in hospitality. Former Division 1 athlete recognized for professionalism, adaptability, and teamwork. Eager to bring strong interpersonal skills and a commitment to passenger safety and comfort to a flight attendant role.
Overview
10
10
years of professional experience
Work History
Bar Manager
Coaches Corner
Marietta GA
11.2024 - Current
- Coordinated daily bar operations, ensuring exceptional customer service and efficient workflow while balancing customer needs, staff scheduling, and inventory management.
- Trained and supervised staff, fostering a team-oriented environment and enhancing service standards.
- Maintained and encouraged a welcoming, efficient atmosphere during busy shifts while serving and supervising diverse clientele.
- Handled customer complaints and/or special requests professionally, maintaining positive guest experiences for all customers.
Revenue Cycle Management
Primetime Medical Solutions
06.2020 - Current
- Unified business and clinicals sides of healthcare by managing end-to-end revenue cycle processes, including patient insurance verification, charge capture, and claims submission.
- Ensured accurate medical coding to minimize denials, maximize reimbursements, and resolving discrepancies by collaborating with insurance providers and internal teams.
- Prioritizing follow-up communications by doctors, insurance, and patients.
- Maintained client and patient privacy and discretion by adhering to federal HIPAA laws.
Executive Virtual Assistant
Self-employed
08.2016 - Current
- Maintained a comprehensive understanding of company obligations to proactively anticipate needs and deliver high-quality administrative support; including email management, travel coordination, event/meeting planning, project coordination, communication, and organization.
- Acted as proxy for overheads in decision-making scenarios, providing confidential support on high value projects, and prioritizing conflicts and/or needs to ensure timely completion of deliverables.
- Prepared high quality presentations and reports ensuring accuracy and professionalism by performing data research and entry.
- Develop and maintain CRM systems to organize company files, invoices, and other digital documentation to track deadlines.
Graduate Assistant
University of Tennessee at Chattanooga
08.2019 - 05.2020
- Graduate assistant to Associate Professor/Program Director within the STEM program, conducting viable research for program grants and progression.
- Assisted multiple professors with classroom duties and administrative tasks, while periodically rendered lectures to undergraduate classes.
- Worked within a diverse setting alongside different educational professionals to lesson plan, complete experiments, and provide scientific research.
Education
Ed.S Specialist - School Psychology
University of Tennessee At Chattanooga
Chattanooga, TN05.2028
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA05.2018
Skills
- Strategic Calendar Management and Planning
- Interpersonal Skills
- Cross-functional Team Collaboration
- Customer-Orientated
- Hospitality Service
- Management and Supervision
- Psychical Stamina and Endurance
NCAA Division I. Softball Athlete
Georgia Southern University | 2014-2018
- Balanced demanding academic and athletic schedule and responsibilities exhibiting reliability, time management, and physical and mental strength and flexibility.
- Collaborated with diverse and yearly changing teammates and coaching staff to achieve team goals in a fast-paced, high pressure environment.
- Developed strong communication, conflict resolution, and interpersonal skills through daily teamwork and leadership opportunities.
- Adapted quickly to changing schedule, travel, and new environments while remaining positive and representing the university with professionalism.
- Team leadership position 2016-2018 involved in organizing community outreach, recruiting visits for incoming athletes, facilitating communication between coaches to team, all while maintaining starting athletic position and receiving high-level academic awards.
Timeline
Bar Manager
Coaches Corner
11.2024 - Current
Revenue Cycle Management
Primetime Medical Solutions
06.2020 - Current
Graduate Assistant
University of Tennessee at Chattanooga
08.2019 - 05.2020
Executive Virtual Assistant
Self-employed
08.2016 - Current
Ed.S Specialist - School Psychology
University of Tennessee At Chattanooga
Bachelor of Science - Psychology
Georgia Southern University