India Davis
Hope Hull,USA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Amazon Flex Delivery Driver
Amazon Flex
Montgomery, AL
11.2024 - Current
- Operated as an independent contractor.
- Ensured timely delivery of packages during assigned time slots.
- Transported packages efficiently using private vehicle.
- Ensured careful handling of packages.
Teacher
McFord Kids Academy
Montgomery, AL
07.2022 - Current
- Designed curriculum tailored to children's age and developmental stage.
- Sustained neat and structured classroom setting.
- Facilitated communication with parents about children's achievements, necessities, and worries.
- Promoted a secure and nurturing environment for children.
- Preparing and organizing snacks and meals for the children
- Participating in staff meetings and professional development opportunities
- Supported children in practicing good hygiene habits.
- Handled diapering needs for infants and toddlers.
- Facilitated learning and interest exploration through structured activities.
Seasonal Results Associate
ResultsCX
Remote
12.2023 - 03.2024
- Manage Results Clients phone/web/mail queries promptly and efficiently, and in accordance with company policy and procedures.
- Responsible for providing quality and efficient customer service to customers, investigates account issues, respond to general inquiries taking appropriate action while providing follow up to customer.
- Utilizes various computer applications to provide real-time solutions to customer inquiries.
- Records customer interactions in database system.
- Assist customers with functionality and basic troubleshooting of product or account issues.
- Assist in resolving serious complaints and escalated calls.
- Ensures target performance levels are maintained.
- Maintains up to date level of product knowledge.
- Multitask: listen, input data, proves solutions, navigates through various screens while applying customer satisfaction techniques.
Successful Warhawks Orientation & Transitions Team Leader
Auburn University Montgomery
Montgomery, AL
12.2021 - 12.2023
- Consistently maintained professionalism in university representation.
- Attend Friday morning training sessions October-May, as well as Summer Orientation sessions
- Engaged in teamwork with SWOT Team colleagues.
- Adherence to schedule for orientation sessions and set-up days.
- Supported event setup, facilitation, and teardown on campus.
- Supported office operations in the Student Affairs suite for a minimum of 5 hours weekly during peak periods.
- Assist in orientation communications including making orientation phone calls to admitted students, post-orientation engagement processes, and social media content
- Register admitted students for orientation sessions
- Facilitate small group sessions during orientation
- Conducted guided tours of the campus.
- Developed unique strategies for orientation planning and engagement.
- Maintain full presence and engagement consistently.
Lowe's Cashier
Lowe's Home Improvement
Montgomery, AL
03.2022 - 07.2022
- Delivered efficient and welcoming checkout service.
- Delivered expert responses to customer questions, enhancing their experience.
- Executed precise and efficient scanning and bagging of items.
- Ensure accurate management of cash register operations.
- Upheld store standards for cleanliness and safety.
Education
Bachelor Of Science - Computer Science
Auburn University at Montgomery
Montgomery, AL08.2025
Skills
- Medical terminology
- Customer service
- Vital signs
- Cash handling
- Microsoft Office
- E-commerce
- Computer science
- Cash register
- Computer skills
- Time management
- Leadership
- Phone etiquette
- Microsoft Word
- Organizational skills
- Serving
- Communication skills
- Customer service (2 years)
- Restaurant experience
- Microsoft Excel
- E-Commerce (Less than 1 year)
- Hospital experience
- C
- Childcare
- Typing
- Microsoft Outlook
- Food handling
Certification
- Introduction to C++ - Simplilearn
- Introduction to SQL - Sololearn
- SQL Basic - HackerRank
- SQL Intermediate - Sololearn & HackerRank
- SQL Advanced - HackerRank
- Driver's License
- First Aid Certification
Additional Information
- Volunteer Services:
- Goodwill
- ZooBoo
- Walk for Alzheimer's
- Salvation Army Soup Kitchen
- Toy Drive
- Food Can Drive
- Lord's Storehouse
- The kitchen at Nursing Home
- Voter Registration
Timeline
Amazon Flex Delivery Driver
Amazon Flex
11.2024 - Current
Seasonal Results Associate
ResultsCX
12.2023 - 03.2024
Teacher
McFord Kids Academy
07.2022 - Current
Lowe's Cashier
Lowe's Home Improvement
03.2022 - 07.2022
Successful Warhawks Orientation & Transitions Team Leader
Auburn University Montgomery
12.2021 - 12.2023
Bachelor Of Science - Computer Science
Auburn University at Montgomery