Work Preference
Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
Generic
Open To Work

India Ellerbe

Greensboro,USA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Patient Financial AdvocateAutism Support ProfessionalParaprofessional

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Greensboro, USA
Open to relocation: Yes

Salary Range

$60000/yr - $130000/yr

Important To Me

Career advancementWork-life balance

Summary

Dynamic Patient Financial Advocate with expertise in Medicaid eligibility and revenue cycle management at FirstSource Solutions. Proven ability to enhance patient access to care through effective financial education and support. Skilled in EPIC documentation and team collaboration, ensuring compliance and accuracy in healthcare operations while advocating for patient needs.

Overview

11
11
years of professional experience

Work History

Patient Financial Advocate

FirstSource Solutions
Greensboro, USA
07.2022 - 01.2026
  • Verify patient eligibility in compliance with state and federal healthcare regulations
  • Conduct on-site Medicaid, Disability, and financial assistance screenings in hospital settings
  • Support patient access to care by identifying coverage options and financial resources
  • Guided patients in understanding financial responsibilities and navigating insurance coverage options.
  • Informed patients about available payment plans and financial assistance resources.
  • Collaborate with registration, clinical, and billing teams to support revenue cycle operations
  • Accurately document patient information in EPIC and hospital billing systems
  • Maintain high levels of accuracy while managing multiple systems and time-sensitive cases
  • Evaluated patient accounts for accuracy and completeness of financial information, ensuring correct billing.

Autism Support Professional

Autism Society of North Carolina
Greensboro, USA
06.2018 - 07.2022
  • Coordinated administrative and documentation support for Medicaid-funded services to ensure compliance and enhance service delivery.
  • Supported individualized care plans and behavioral service delivery
  • Assisted families in navigating healthcare resources and eligibility programs
  • Maintained accurate service records and compliance documentation
  • Developed innovative ideas and solutions that improved team collaboration and client outcomes.
  • Pursued continuing education and advanced training to enhance knowledge of best practices in autism support.

Paraprofessional

Community Innovations
Greensboro, USA
08.2014 - 01.2018
  • Monitored and supported client behavior, fostering positive outcomes across multiple environments
  • Implemented positive reinforcement techniques to improve client behavior during sessions.
  • Facilitated connection of clients with community resources and support services.
  • Documented services rendered, ensuring adherence to Medicaid and organizational guidelines for quality support
  • Ensured timely and accurate reporting, maintaining service compliance and supporting program integrity
  • Participated in professional development workshops to improve support strategies.

Education

MBA - Business Administration - Healthcare Administratio

Southern New Hampshire University
Manchester, NH
01.2026

Bachelor of Science - Business Administration-Healthcare Administration

Southern New Hampshire University
Manchester, NH
12-2024

Associate of Applied Science - Business Systems Administration

ECPI College of Technology
Greensboro, NC
10-2008

Skills

  • Patient Financial Services
  • Revenue Cycle Management
  • Financial services
  • Eligibility determination
  • Compliance documentation
  • Healthcare Economics
  • Policy & Regulatory Knowledge
  • Healthcare compliance
  • HIPAA compliance
  • Financial budgeting
  • Process Improvement
  • Organizational Leadership
  • Change Management
  • Strategic Planning
  • Budgeting & Financial Analysis
  • Billing and coding
  • EMR Systems
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • ICD-10
  • CUBS
  • RUBS
  • Compliance expertise
  • Data management
  • Care coordination
  • Data documentation
  • Team collaboration
  • Regulatory knowledge
  • HIPAA compliance
  • Patient registration

References

Available Upon Request

Websites

Timeline

Patient Financial Advocate

FirstSource Solutions
07.2022 - 01.2026

Autism Support Professional

Autism Society of North Carolina
06.2018 - 07.2022

Paraprofessional

Community Innovations
08.2014 - 01.2018

MBA - Business Administration - Healthcare Administratio

Southern New Hampshire University

Bachelor of Science - Business Administration-Healthcare Administration

Southern New Hampshire University

Associate of Applied Science - Business Systems Administration

ECPI College of Technology

Similar Profiles

  • Kevin KonradKevin Konrad

    Patient Financial Advocate at Advocate Aurora HealthPatient Financial Advocate at Advocate Aurora Health

  • Christina SherkChristina Sherk

    Patient Financial Advocate at Conifer Healthcare SolutionsPatient Financial Advocate at Conifer Healthcare Solutions

  • Shakera HyltonShakera Hylton

    Patient Financial Data Specialist at Baptist Health South FloridaPatient Financial Data Specialist at Baptist Health South Florida

  • Crystal CampbellCrystal Campbell

    Patient Financial Specialist at Eisenhower Medical CenterPatient Financial Specialist at Eisenhower Medical Center

CREATE PROFILE
India Ellerbe