India Jenkins
Chicago,IL
Summary
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking, and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
24
24
years of professional experience
Work History
Animal Care Clerk
Animal Care and Control
Chicago, IL
08.2014 - Current
- Verified accuracy of all paperwork prior to submission for processing.
- Ensured the highest level of customer satisfaction by providing excellent service.
- Provided professional and friendly greetings to visitors, ensuring they were directed appropriately.
- Provided exceptional customer service by answering phone calls in a courteous manner.
- Utilized computer software programs to generate reports, labels, and forms
- Accurately and efficiently entered data into computer systems.
- Updated customer account records through data entry tasks.
- Processed payments, refunds, and exchanges with accuracy and efficiency.
- Maintained organized physical files for efficient retrieval times.
- Collaborated with teammates, ensuring efficient completion of tasks and meeting deadlines.
Veterinary Assistant
Anti Cruelty S0ciety
Chicago, IL
05.2000 - 04.2018
- Assisted in surgery preparation by setting up instruments, supplies, and equipment before procedure start time.
- Administered vaccinations, medications, and treatments as prescribed by the veterinarian.
- Monitored vital signs of hospitalized animals, including temperature, pulse rate, respiration rate, and other parameters as necessary.
- Dispensed medications orally or topically as directed by a veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Gathered urine, blood, and fecal samples for laboratory analysis.
- Maintained accurate medical records of all patients.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Ordered medication refills when needed.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Released patients to owners with care directions from veterinary staff.
- Operated radiographic and ultrasound equipment.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
Education
High School Diploma -
George Collins H.S
Chicago, IL06-1991
Skills
- Administrative Support
- File Maintenance
- Quality Control
- Research
- Bookkeeping
- Cash Management
- Database entry
- Correspondence Writing
- Verbal and writing communication
- Scanning and copying
- Handling payments
Timeline
Animal Care Clerk
Animal Care and Control
08.2014 - Current
Veterinary Assistant
Anti Cruelty S0ciety
05.2000 - 04.2018
High School Diploma -
George Collins H.S
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