Animal Care Clerk
India Jenkins
Animal Care and Control
CHICAGO,IL
26
years of professional experience
Detail-oriented professional with experience in animal care, clerical support, and front-desk communication. Skilled in managing licenses, adoption paperwork, and case records with accuracy and discretion. Consistently supports staff workflow, handles multiple priorities, and delivers timely service to clients and callers.
Work History
Animal Care Clerk
12 Years 2 Months- Processed licenses, citations, and adoption paperwork using agency systems.
- Verified animal identification, vaccination, and ownership information for case updates.
- Tracked animal intake, impound, and release records with accuracy.
- Coordinated phone, front-desk, and email inquiries with clear customer service.
- Maintained confidential files, logs, and documentation in organized order.
- Supported staff workflow by prioritizing urgent requests and guiding clerical tasks.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced customer service with timely and accurate information when handling inquiries.
Veterinary Assistant
17 Years 9 Months- Prepared vaccines, medications, and supplies for daily medical procedures.
- Assisted veterinarians with safe restraint, exam preparation, and treatment-room support.
- Monitored animal behavior, reporting changes promptly to clinical staff.
- Cleaned and disinfected kennels, cages, and equipment to maintain sanitary conditions.
Skills
Document management
Data tracking
Database management
File management
Client communication
Client correspondence
Administrative support
Organizational skills
Prioritization
Task management
Multitasking
Attention to detail
Problem-solving
Customer service
Teamwork and collaboration
Verbal communication
Written communication
Telephone etiquette
Customer satisfaction
Education
High School Diploma
Timeline
Animal Care Clerk
Animal Care and Control
08.2014 - CurrentRead More
Veterinary Assistant
Anti Cruelty Society
09.2000 - 06.2018Read More
George Collins
High School Diploma
Read More