India Singletary
Myeyedr
Thomasville,GA
13
years of professional experience
Dynamic individual with hands-on experience in retail management and medical practices and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Assistant General Manager
9 Years 2 Months- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Cross-trained team members in laboratory procedures./doctor technician
- Acquired skills to analyze profit and loss statements.
- Create schedules and enter/approve payroll
- Studied various management styles to improve leadership effectiveness.
- Developed effective communication techniques to foster collaboration.
- Learned how to understand the full scope of the business and how to run it effectively
- Performed monthly one on ones with associates
- Conducted monthly team meetings to discuss updates and goals.
- Assisted in cross training associates
- Built partnerships with ODs
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Collaborated with other departments to establish productive and timely completion of projects.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue and effectively targeting new goals.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Interim GM
1 Year 5 Months- Led operational strategy to enhance customer experience and satisfaction across multiple locations.
- Streamlined inventory management processes, reducing excess stock levels and improving turnover rates.
- Developed training programs for staff, boosting team performance and service quality.
- Implemented new scheduling software, optimizing workforce allocation and enhancing productivity.
- Fostered a collaborative working environment, promoting communication between departments to improve workflow efficiency.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Managed budgetary allocations to ensure financial sustainability while pursuing growth initiatives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Eyewear Consultant/Assitant General Manager
1 Year 11 Months- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team abilities to develop growth.
- Cross trained as front desk to receive better understanding of different positions in the office.
Eyewear Consultant
1 Year 5 Months- Assisted patients with their eyewear needs by fitting and recommending lens options
- Explained required paperwork, tests, products and services to foster positive customer experience.
- Handled and filed patient records with discretion to comply with HIPAA guidelines.
- Operated POS system terminal by inputting prescription information and processing payment with accuracy and attention to detail.
- Verified and filed insurances
- Performed adjustments
- Trained new assosciates
Education
High School Diploma
Skills
Suggestive Selling
Budget Controls
Customer Retention
Operations Oversight
Payroll Administration and Timekeeping
Oversee Administrative Functions
Corrective Actions
Improve Performance
Performance Monitoring and Evaluation
Business Growth Initiatives
Business Leadership
Organizational Structuring
Medical Terminology
Timeline
Interim GM
Myeyedr
06.2023 - 11.2024Read More
Assistant General Manager
Myeyedr
06.2017 - CurrentRead More
Eyewear Consultant/Assitant General Manager
Myeyedr
05.2015 - 04.2017Read More
Eyewear Consultant
Hour Glass Optical
12.2013 - 05.2015Read More
Thomas County Central High School
High School Diploma
Read More