Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Bratlee

Flagstaff,AZ

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience

Work History

Assistant General Manager

Del Taco
Flagstaff, AZ
02.2022 - Current
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Providing the best customer service with fast friendly accuracy.

Floor Supervisor

Mc Donalds
Flagstaff, AZ
06.2018 - 05.2022
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.


  • Trained team members in successful strategies to meet operational and sales targets.
  • Reduced employee turnover with hands-on leadership and coaching.
  • Helped with coverage in all job categories to help the store run smoothly
  • Prepped the appropriate amount of food to ensure less waste for each day.

Education

Associate of Applied Science - Medical Specialties

California College of San Diego
San Diego, CA
06.2014

Skills

  • Performance Monitoring and Evaluation
  • Aloha POS
  • Department Oversight
  • Problem Anticipation and Resolution
  • Provide the best customer service with a smile
  • Work hard and always show up ready to work
  • Outgoing and friendly
  • Employee Discipline
  • Training and Development Skills
  • Cash Register Operations
  • Food Safety and Quality
  • Suggestive Selling
  • Money Handling

Timeline

Assistant General Manager

Del Taco
02.2022 - Current

Floor Supervisor

Mc Donalds
06.2018 - 05.2022

Associate of Applied Science - Medical Specialties

California College of San Diego

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Christine Bratlee