Passionate professional offering over ten years of success and experience in customer and personal service.
Overview
8
8
years of professional experience
Work History
Server
Logans Roadhouse Grill
Savannah, GA
08.2022 - Current
Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Implemented practice exercises and group assignments to assist students in quick information grasping.
K-12 Substitute Teacher
ESS
Vidalia, GA
09.2020 - 07.2022
Assisted students of all ability levels develop life-long learning skills and good study habits.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Accounting Administrative Assistant
Amports (Vehicle Processing Center)
Jacksonville , Florida
08.2018 - 12.2020
Complete spread sheets to include: inventory listings, status updates, shipping and receiving information
Ability to use computerized systems (AS400 and Profound) and MS Office functions.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Technical Support Representative
Converges (Apple Project)
Jacksonville, Florida
01.2017 - 08.2018
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
Processed over 150 support requests weekly for technical assistance on wide range of issues related to MacBook and iPhone.
Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.