Jaila Paynes
Pearland,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
Work History
Server
Cracker Barrel Restaurant
Pearland, TX
01.2023 - 06.2023
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Operated POS terminals to input orders, split bills and calculate totals.
Logistics Coordinator
Gooden Gray Transportation LLC.
Houston, TX
01.2022 - 06.2023
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Prepared budgets for transportation expenses based on projected volume, seasonality, and existing contracts.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Education
Bachelor of Arts - Elementary Education
University of Phoenix
Tempe, AZ09-2027
High School Diploma -
Glenda Dawson High School
Pearland, TX05-2019
Skills
- Exceptional customer service
- Cash Handling
- Computer-Based Inventory System
- Customer Service
- Document handling
- Report Writing
- Phone Etiquette
- QuickBooks expert
- Advanced MS Office Suite
- Appointment Setting
Timeline
Server
Cracker Barrel Restaurant
01.2023 - 06.2023
Logistics Coordinator
Gooden Gray Transportation LLC.
01.2022 - 06.2023
Bachelor of Arts - Elementary Education
University of Phoenix
High School Diploma -
Glenda Dawson High School